Claudia Sierra
Heber Springs,AR
Summary
Dynamic leader with proven expertise in staff supervision and budget monitoring, honed at Zeeke & Lizy Restaurant and beyond. Excelled in enhancing operational efficiency and food presentation, achieving significant quality improvements. Skilled in allergy awareness and portion control, adept at fostering team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Zeeke & Lizy Restaurant
Cook and prepare to serve ¨EXPO¨
Heber Springs, AR
09.2024 - 12.2024
- Conducted regular inspections of facilities to ensure food safety compliance.
- Identified opportunities to improve operational efficiency through process automation.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Sierra Online Catalog Sales
Sales and Customer Service
Mission, TX
03.2022 - 04.2024
- Established relationships with key clients, while maintaining existing customer base.
- Developed and implemented sales strategies to increase market share.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Directed and coordinated products, services and sales activities.
Data Entry Clerk /Assistant Manager of Operations
Catholic Charities and Community Services
McAllen , TX
02.2020 - 11.2020
- Compiled reports based on gathered information.
- Assisted colleagues with resolving any issues related to data entry operations.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
- Identified discrepancies between source documents and entered data.
- Provided support to management staff in regards to data entry processes.
- Utilized specialized software applications related to the job role.
- Reviewed and updated account information in company computer system.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Bachelor of Arts - International, Healthy and Bake and Pastry
ICI Sugar Culinary Arts
Pharr, TX12-2021
Bachelor of Arts - Relations Public
Autonomous University Of Guadalajara
Guadalajara Jal.01-1989
Skills
- Staff supervision
- Budget monitoring
- Portion control
- Food presentation
- Allergy awareness
- Portioning
Languages
Spanish
Full Professional
English
Limited
References
References available upon request.
Timeline
Zeeke & Lizy Restaurant
Cook and prepare to serve ¨EXPO¨
09.2024 - 12.2024
Sierra Online Catalog Sales
Sales and Customer Service
03.2022 - 04.2024
Data Entry Clerk /Assistant Manager of Operations
Catholic Charities and Community Services
02.2020 - 11.2020
Bachelor of Arts - International, Healthy and Bake and Pastry
ICI Sugar Culinary Arts
Bachelor of Arts - Relations Public
Autonomous University Of Guadalajara
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