Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Turnbow

Memphis,TN

Summary

Versatile customer service ambassador with experience in dynamic environments. Recognized for strong communication and problem-solving skills, contributing to enhanced customer experiences and operational efficiency.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Circle K
Memphis, Tn
03.2026 - Current
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted customers with product selection and provided information on promotions and services.
  • Maintained a clean and organized workspace to enhance customer experience.
  • Processed transactions accurately using point-of-sale systems and ensured cash handling compliance.

Customer Service Ambassador

At Home
Memphis, Tn
07.2025 - 04.2026
  • Provided exceptional service to enhance customer satisfaction and loyalty.
  • Maintained knowledge of current promotions and product offerings.
  • Educated customers on product features to enhance their shopping experience.
  • Ensure each customer is greeted with a warm friendly smile.

Flight Attendant

Endeavor Air
Atlanta, Ga
08.2021 - 06.2025
  • Ensured passenger safety and compliance with aviation regulations during all phases of flight.
  • Delivered exceptional in-flight service, enhancing passenger comfort and satisfaction throughout journeys.
  • Responded efficiently to emergency situations, implementing safety protocols to protect passengers and crew.
  • Collaborated with team members to maintain cabin organization and cleanliness before, during, and after flights.
  • Conducted pre-flight briefings with crew, ensuring clear communication of safety procedures and responsibilities.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.

Education

High School Diploma -

Raleigh Egypt High
Memphis, Tn

Associate of Arts - Business Administration

University of Phoenix
Memphis, Tn
01-2028

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Microsoft Office Suite
  • Microsoft PowerPoint

Timeline

Customer Service Representative

Circle K
03.2026 - Current

Customer Service Ambassador

At Home
07.2025 - 04.2026

Flight Attendant

Endeavor Air
08.2021 - 06.2025

High School Diploma -

Raleigh Egypt High

Associate of Arts - Business Administration

University of Phoenix