Claudia Umanzor
Snellville,GA
Summary
Adept at strategic planning and problem-solving, significantly enhanced operational efficiency at Lidl US. Proficiency in MS Office and exceptional organizational abilities led to streamlined inventory management and improved team productivity. Fluent in Spanish, excel in fostering professional relationships and driving results through effective decision-making and team leadership.
Overview
9
9
years of professional experience
Work History
Grocery Store Associate
Lidl US
06.2020 - Current
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Contributed to increase in overall sales through effective product promotion techniques and suggestive selling strategies.
- Provided exceptional customer service by addressing concerns promptly and professionally, resolving issues effectively.
Administrative Assistant- Remote
April-Lane Trucking, LLC
04.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Clerk
QuikTrip
06.2015 - 05.2020
- Maintained clean and orderly work station.
- Maintained inventory of all saleable items.
- Performed daily equipment inspections to identify potential maintenance needs and prevent operational downtime.
Education
Bachelor of Science - Business Administration
Georgia Gwinnett College
Lawrenceville, GA 05.2001 -
Associate of Science - Business Administration
Georgia State University
Atlanta, GA 05.2001 -
Skills
- Strategic Planning
- Problem-Solving
- MS Office
- Data Entry
- Computer Skills
- Database Management
- Document Management
- Call Management
Languages
Spanish
Native or Bilingual
Timeline
Grocery Store Associate
Lidl US
06.2020 - Current
Administrative Assistant- Remote
April-Lane Trucking, LLC
04.2018 - Current
Clerk
QuikTrip
06.2015 - 05.2020
Bachelor of Science - Business Administration
Georgia Gwinnett College
05.2001 -
Associate of Science - Business Administration
Georgia State University
05.2001 -
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