Claudia Villavicencio
San Pedro,California
Summary
Dynamic Patient Specialist with proven expertise at Little Company Of Mary San Pedro Medical Center, excelling in patient registration and insurance verification. Adept at enhancing patient experiences through effective communication and education. Committed to streamlining appointment scheduling and documentation processes, ensuring seamless operations and high patient satisfaction.
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
Patient Specialist In the Emergency Department
Little Company Of Mary San Pedro Medical Center
San Pedro, California
12.2024 - Current
- Prepared essential documentation for patient visits, enhancing provider efficiency.
- Educated patients with relevant health materials to improve knowledge and compliance.
- Assisted with patient registration and appointment scheduling to optimize clinic operations.
- Collected co-pays and payments from patients, ensuring accurate financial transactions.
Education
High School Diploma -
Los Angeles Harbor College
San Pedro, California, CA06-2002
Medical
Harbor Occupational Center
San Pedro 05-2012
Skills
- Patient registration
- Insurance verification
- Healthcare documentation
- Patient education
- Appointment scheduling
- Customer relationship management
Languages
Spanish
Native/ Bilingual
Certification
- Health Information Tech/1: Terminology
- Health Information Tech/2: Electronic and Filing
- Health Information Tech/3: Insurance and Billing
- Health Information Tech/4: Diagnostic Coding System
- Health Information Tech/5: Diagnostic and Procedural Coding
Timeline
Patient Specialist In the Emergency Department
Little Company Of Mary San Pedro Medical Center
12.2024 - Current
High School Diploma -
Los Angeles Harbor College
Medical
Harbor Occupational Center