Claudia D Miramontes
Douglas,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Health Worker
Chiricahua Community Health Center
10.2022 - Current
- Provided health education to community members on preventive care practices.
- Assisted individuals in accessing necessary health services and resources.
- Collaborated with healthcare teams to coordinate patient care and follow-ups.
- Answered calls and interacted with community members to provide information on advocacy services.
- Documented client interactions and maintained accurate health records.
- Engaged with cultural groups to enhance healthcare accessibility and trust.
- Offered emotional support during difficult times or stressful situations.
- Participated in outreach activities such as health fairs or community events.
- Served as a liaison between healthcare providers and community organizations.
- Conducted regular wellness checks on all residents to ensure their safety.
Patient Service Representative
Chiricahua Community Health Center
12.2021 - 10.2022
- Greeted patients and families upon arrival at the community health center.
- Scheduled patient appointments using electronic health record systems.
- Managed patient intake processes and collected necessary documentation.
- Answered phone calls and addressed patient inquiries efficiently.
- Maintained patient confidentiality in compliance with HIPAA regulations.
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with scheduling follow-up appointments according to provider availability.
- Inputted patient demographic data into electronic health record system.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
Environmental Service
Chiricahua Community Health Center
05.2016 - 12.2021
- Maintained cleanliness and sanitation in patient waiting areas and examination rooms.
- Disposed of waste and hazardous materials following health and safety regulations.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
- Monitored inventory levels of cleaning supplies and restocked as needed.
- Collaborated with healthcare staff to ensure a safe environment for patients.
- Conducted routine inspections to identify maintenance needs in facilities.
- Adhered to infection control protocols to prevent cross-contamination risks.
- Assisted in training new staff on cleaning procedures and safety standards.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
Attendant Care
Department of Disabilities
10.2014 - 05.2016
- Assisted individuals with disabilities in daily living activities and personal care.
- Maintained a safe and supportive environment for clients at the Department of Disabilities.
- Supported recreational activities to enhance social interaction among clients.
- Facilitated communication between clients, families, and service providers effectively.
- Monitored client well-being and addressed any immediate needs or concerns promptly.
- Greeted customers, answered their questions and provided them with assistance.
- Cleaned work areas and equipment at the end of each shift.
Server
Subway
02.2014 - 09.2014
- Provided excellent customer service in fast-paced dining environment.
- Prepared and assembled sandwiches following company recipes and standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled cash transactions accurately during busy periods.
- Assisted in training new staff on operational procedures and best practices.
Education
High School Diploma -
Capital High School
12-2015
Skills
- Health education
- Community outreach
- Appointment scheduling
- HIPAA compliance
- Electronic health records
- Effective communication
- Data collection
- Encounter documentation
- Organized and detail oriented
- Bilingual in English and Spanish
Certification
- CHW Certified by Arizona Department of Health Services.
- Certified Advocate for Sexual assault.
- Certified in VFC Vaccines (Vaccines for Children)
- Certified First Aid.
- Certified in Pesticide Training.
- Certified in HIPAA privacy Rule.
- AZ Department of Agriculture
Timeline
Community Health Worker
Chiricahua Community Health Center
10.2022 - Current
Patient Service Representative
Chiricahua Community Health Center
12.2021 - 10.2022
Environmental Service
Chiricahua Community Health Center
05.2016 - 12.2021
Attendant Care
Department of Disabilities
10.2014 - 05.2016
Server
Subway
02.2014 - 09.2014
High School Diploma -
Capital High School
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