Claudia A. McKinney

• Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
• Recorded expenses and maintained accounting records.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Transferred and directed phone calls, guests and mail to correct staff members.
• Dispatching and scheduling of all work orders
• All Human Resources, Weekly payroll duties
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
• Authored clear and professional business documents.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Optimized office schedule to balance team workloads, group productivity and financial targets.
• Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
• Prepared and distributed team-based communications to foster collaboration and enhance team morale.
• Drafted agendas, recorded minutes and created documents for meetings.
• Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
• Coordinated board and committee meetings, schedules, information preparation and distribution.
• Produced highly accurate internal and external letters and memoranda.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage.
• Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
• Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
• Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.

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• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Maintained excellent attendance record, consistently arriving to work on time.
• Served customers and followed outlined steps of service.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.
• Exceeded goals through effective task prioritization and great work ethic.
• Participated in team-building activities to enhance working relationships.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Used coordination and planning skills to achieve results according to schedule.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• As the Quality Assurance Facilitator my duties included the responsibility for managing the realization of
• Good Manufacturing Practices (GMP) performance at the assigned Center business
• Partners with Center management to ensure compliance with all relevant regulations, laws, standards and Company policies, and that the Center is "inspection ready" at all times.

• Svc
• Dispatched coordinated delivery logistics for Bonded and Unbounded, Incoming customs cleared freight for several different customers to requested Destinations
• Worked with several local and national
• Trucking Companies and drivers for successfully delivery of High Priority to Standard shipments; Duties included that of a Halliburton Shipping Clerk for in and outbound freight
• Skills & Selected Accomplishments
• Prepare and update monthly logistics, schedule to assure deliveries to production locations
• Coordinate product delivery schedules with customers
• Ensured inventory accuracy by coordinating the inventories and goods system to system information with distribution centers to near real time monitoring of EDI processes as well as other manual inventory and adjustment processes
• Responsible for the compliance of our inventory with US federal law
• Codes, and prepares proper paperwork for billing and authorization of a variety of invoices per defined processes
• Controller of pre-ordered inventory availability
• Prepared and presented weekly invoices for transactions worth up to $500,000
• Support the development, implementation, and execution of the Structured Management Process for
• Supply Chain critical process
• Coordinate with Inventory, Billing and Sales departments
• Translate safety regulations on merchandise for Spanish speaking countries
• Inspected inventory on-site for damages and shortages

• Performed bilingual customer service to new and existing accounts performed credit checks preliminary troubleshooting of devices activation of new accounts and devices and all types of billing duties.

• Call center for incoming customers completed bilingual international and domestic call and translated when necessary for all call types.