Claudia S. Arenas

• Expert with all cleaning supplies and surface disinfection.
• Self-motivated, with a strong sense of personal responsibility.
• Work effectively in fast-paced environments.
• Skilled at working independently.

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• Assisted in enrolling new Dentist/Orthodontics to our practices.
• Data Entry for Drs. assuring all of their information was correct.
• Verified Drs. insurance.
• Spreadsheet data entry work.
• Supported audit preparations by diligently maintaining up-to-date files and documentation for each credentialed provider.
• Conducted primary source verifications such as background checks and board certifications.
• Received and evaluated applications to look for missing and inaccurate information.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for services, and company information.