Experienced administrative professional skilled in relationship building and human resources management. Demonstrated success in implementing training programs and optimizing business operations to improve service quality and regulatory compliance.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Administrative Office Manager/Marketing Director
Angel Home Care Services, Inc.
08.2020 - Current
Assisted Administrator in operational workflows to ensure compliance with healthcare regulations and standards.
Assisted Administrator in Implementing staff training programs to enhance care quality and improve patient outcomes.
Implemented staff training programs to improve skills and ensure consistent delivery of high-quality care.
Assisted Administrator in creating a culture of continuous learning among employees by offering ongoing educational opportunities relevant to their roles in-home health administration.
hands-on experience collaborating with Administrator via preparation of and actual survey inspection specifically on Florida AHCA rules, state operational laws, and Medicare/Medicaid Conditions of Participation.
Developed and executed comprehensive marketing strategies to enhance brand visibility and market positioning in compliance with rules and regulations.
Boosted lead generation through creation and execution of targeted inbound marketing campaign in compliance with rules and regulations.
Nurse Registry CFO and Office Manager
Blue Door Home Care Corp
01.2019 - 07.2020
Oversaw financial reporting, ensuring accuracy and compliance with regulations and standards.
Directed budget development, budgetary controls and recordkeeping to make informed financial decisions.
Oversaw budgets, payroll, and accounts payable and receivable.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Implemented training programs for new staff to enhance service quality and efficiency.
Conducted regular performance evaluations to ensure caregiver adherence to best practices.
Streamlined administrative processes, improving overall operational workflow within the organization.
Ensured compliance with state regulations and company policies through continuous staff training and ongoing performance evaluations.