Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Claussen Quiroz

Hollywood,FL

Summary

Proven leader and problem-solver at Broward Meat And Fish, adept in inventory control and team building, significantly enhancing store performance. Excelled in fostering customer relations, leading to increased satisfaction and loyalty. Skilled in creating efficient, safe work environments, driving positive outcomes and store success.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Broward Meat And Fish
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Assistant Store Manager

Western Beef
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Water Technician

Paul Davis Restoration

Assistant Store Manager

Price Choice Supermarket
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Assistant Store Manager

Nacional Supermarket
08.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Hialeah-Miami Lakes Senior High School
Hialeah, FL
06.2008

Business Administration

Broward College
Fort Lauderdale, FL

EMT

HCI College
Fort Lauderdale, FL

Fire Academy

Miami Dade College
Miami, FL

Fire Fighter 2

Barry University
Fort Lauderdale, FL

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Store Organization
  • Time Management
  • Inventory Control
  • Team Building and Leadership
  • Customer Relations

Certification

  • EMT
  • EVOC
  • BLS AHA
  • Business specialist
  • Business Management
  • Accounting Technician Specialist
  • Business Operations

Timeline

Assistant Store Manager

Nacional Supermarket
08.2024 - Current
  • EMT
  • EVOC
  • BLS AHA
  • Business specialist
  • Business Management
  • Accounting Technician Specialist
  • Business Operations

Assistant Store Manager

Broward Meat And Fish

Assistant Store Manager

Western Beef

Water Technician

Paul Davis Restoration

Assistant Store Manager

Price Choice Supermarket

High School Diploma -

Hialeah-Miami Lakes Senior High School

Business Administration

Broward College

EMT

HCI College

Fire Academy

Miami Dade College

Fire Fighter 2

Barry University
Claussen Quiroz