Dedicated and detail-oriented Medical Assistant, Medical Receptionist, and Front Desk professional with experience in healthcare and customer-facing environments. Strong in patient care, clinical support, scheduling, and administrative duties.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Mattison Podiatry Group
05.2025 - Current
Room patients and prepare them for podiatry examinations and procedures
Assist with casting, wrapping, and application of dressings
Prepare injections under provider direction
Create foot impressions for orthotics
Answer phones and assist with appointment scheduling
Maintain a clean and organized clinical environment
Front Desk Agent
Sonesta Hotel
Boca Raton, FL
10.2024 - 05.2025
Checked guests in and out while providing excellent customer service
Made, modified, and managed guest reservations
Answered phones and handled guest inquiries professionally
Resolved guest concerns to ensure satisfaction
Maintained front desk organization and followed company procedures
Medical Receptionist
Delray Center for Healing
Delray Beach, FL
09.2023 - 07.2024
Greeted patients and managed appointment scheduling
Verified insurance information and processed patient paperwork
Collected copays and processed payments accurately
Maintained confidential patient records
Provided administrative support to medical staff
Office Assistant
Joe Taylor Restoration
Delray Beach, FL
07.2022 - 08.2023
Performed data entry and document management
Coordinated job scheduling and maintained service records
Provided customer service to clients regarding restoration projects
Dispatcher
Nation Safe Drivers
Boca Raton, FL
04.2022 - 06.2022
Handled high-volume roadside assistance calls
Dispatched service providers efficiently
Documented service requests accurately
Customer Service Cashier
Walmart
Delray Beach, FL
03.2021 - 02.2022
Assisted customers with purchases, returns, and inquiries
Processed transactions quickly and accurately
Resolved customer concerns professionally
Customer Service Cashier
Winn-Dixie
Delray Beach, FL
04.2020 - 02.2021
Provided fast and courteous checkout service
Balanced cash register and handled cash accurately