Clay Block
Cedar Rapids,IA
Summary
Dynamic professional with a positive attitude and strong customer service skills, previously at Wild Oats Market. Proven ability to enhance operational efficiency and foster teamwork. Adept at managing inventory and training staff, ensuring compliance with safety standards while delivering exceptional service. Dependable and adaptable, committed to achieving high-quality results.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Spark
Cedar Rapids, IA
01.2024 - Current
- Delivered packages efficiently, ensuring on-time arrival to enhance customer satisfaction.
- Maintained accurate delivery logs and documentation for streamlined operations.
- Navigated routes effectively to minimize delays and optimize delivery times.
- Conducted routine vehicle inspections to ensure safety and compliance standards.
- Collaborated with team members to coordinate deliveries and address challenges.
Printer
Grant Wood AEA
Cedar Rapids, IA
06.2018 - 10.2023
- Operated various printing equipment to produce high-quality materials efficiently.
- Managed inventory of printing supplies, ensuring availability for ongoing projects.
- Trained and mentored junior staff on printing processes and equipment operations.
- Implemented process improvements that enhanced workflow efficiency and reduced waste.
- Coordinated multiple printing jobs simultaneously, prioritizing tasks to meet deadlines.
- Collaborated with design teams to ensure accuracy in print specifications and color matching.
- Maintained a clean, organized workspace for efficient operation of all printing tasks.
Janitor / Day Porter
Marsden Building Maintenance
Cedar Rapids, IA
11.2016 - 05.2021
- Maintained cleanliness and sanitation standards in commercial facilities through diligent daily tasks.
- Operated cleaning equipment, including floor scrubbers and vacuums, ensuring optimal performance and safety.
- Collaborated with team members to enhance workflow efficiency and meet daily maintenance goals.
- Implemented best practices for waste disposal, contributing to environmentally friendly operations.
- Trained new staff on proper cleaning techniques and equipment usage, fostering a culture of excellence.
- Coordinated supply inventory management, ensuring timely availability of necessary cleaning materials and tools.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Food Service Manager
Wild Oats Market
San Francisco, CA
10.2007 - 01.2016
- Oversaw daily food service operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for staff to enhance customer service skills.
- Managed inventory control processes, optimizing supply levels to reduce waste.
- Collaborated with vendors to negotiate contracts and secure quality products at competitive prices.
- Led team meetings to align staff on goals, performance expectations, and operational standards.
- Established safety protocols and conducted regular audits to maintain high sanitation standards.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
Associate of Science - Veterinary Nursing
Western College
San Leandro, CASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Verbal and written communication
- Clear communication
- Adaptability and flexibility
- Customer interaction
- Cash transaction handling
Timeline
Delivery Driver
Spark
01.2024 - Current
Printer
Grant Wood AEA
06.2018 - 10.2023
Janitor / Day Porter
Marsden Building Maintenance
11.2016 - 05.2021
Food Service Manager
Wild Oats Market
10.2007 - 01.2016
Associate of Science - Veterinary Nursing
Western College