Clay Bonham
Bay City
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and negotiation.
Overview
11
11
years of professional experience
Work History
Audi Brand Specialist
Audi Bay CIty
05.2024 - Current
- Managed pricing negotiations and highly efficient sales processes.
- Collaborated with service department staff to provide seamless support for maintenance appointments and repairs.
- Increased repeat business by fostering a positive customer experience throughout the entire sales process.
- Developed custom quotes for clients, considering various factors such as trade-ins, promotional offers, and available financing options.
- Contributed to dealership revenue growth by consistently meeting or exceeding monthly sales targets.
Automotive Technician
Serra Toyota of Saginaw
10.2023 - 05.2024
- Tested vehicle components and systems to identify issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Maintained accurate records of time and materials required to perform repairs and service.
Automotive Technician
Subaru of Missoula
05.2021 - 05.2023
- Tested vehicle components and systems to identify issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Maintained accurate records of time and materials required to perform repairs and service.
Automotive Technician
Porsche Westlake
05.2019 - 05.2021
- Tested vehicle components and systems to identify issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Maintained accurate records of time and materials required to perform repairs and service.
Carpet Cleaning Team Lead
Continental Carpet Cleaning
06.2014 - 06.2016
- Provided exceptional service for each customer to achieve complete satisfaction.
- Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Education
Certification - Porsche Repair
Porsche Technology Apprentice Program
04.2019
Associates of Automotive Repair - Automotive Mechanics
Universal Technical Institute of Arizona Inc
Avondale, AZ08.2018
Skills
- Troubleshooting Skills
- Repairs Knowledge
- Quality Assurance
- Electrical System Rewiring
- Equipment diagnostics
- Negotiation techniques
- Strong communication skills
- Competitor awareness
- Teamwork and collaboration
Timeline
Audi Brand Specialist
Audi Bay CIty
05.2024 - Current
Automotive Technician
Serra Toyota of Saginaw
10.2023 - 05.2024
Automotive Technician
Subaru of Missoula
05.2021 - 05.2023
Automotive Technician
Porsche Westlake
05.2019 - 05.2021
Carpet Cleaning Team Lead
Continental Carpet Cleaning
06.2014 - 06.2016
Associates of Automotive Repair - Automotive Mechanics
Universal Technical Institute of Arizona Inc
Certification - Porsche Repair
Porsche Technology Apprentice Program
Similar Profiles
Kara HeroldKara Herold
Controlling Financial Officer at Audi Salt Lake CityControlling Financial Officer at Audi Salt Lake City
ADRIENNE N. SAMUELSADRIENNE N. SAMUELS
Assistant Principal at Bay City ISD-Bay City High SchoolAssistant Principal at Bay City ISD-Bay City High School
Moaz ElseewyMoaz Elseewy
Sales Porter at Audi of Kansas CitySales Porter at Audi of Kansas City
Autumn McKeounAutumn McKeoun
Server at Bavarian InnServer at Bavarian Inn
ROBERT ANTHONY BARCHANROBERT ANTHONY BARCHAN
Journeyman Pipefitter at Turner IndustriesJourneyman Pipefitter at Turner Industries