Clay Coker
Hot Springs,AR
Summary
Results-driven professional with over a decade of experience in the electrical transmission industry. Known for strong decision-making and attention to detail, contributing to significant operational efficiencies and enhanced team performance.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Supervisor Southwest Transmission Substation Relay
Entergy Arkansas
Hot Springs, AR
03.2013 - 07.2023
- Supervised daily operations ensuring safety compliance and efficient workflow.
- Trained and mentored staff on operational procedures and best practices.
- Implemented process improvements resulting in enhanced productivity and reliability.
- Coordinated maintenance schedules, minimizing downtime and optimizing resources.
- Developed training materials to support onboarding and continuous employee education.
- Led safety audits, identifying risks and implementing corrective actions for compliance standards.
- Monitored team performance, providing feedback to foster development and accountability.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Implemented cost-saving measures, significantly reducing operational expenses.
Transmission System Operator
Entergy Transmission Operations
Little Rock, AR
06.2008 - 03.2013
- Monitored system performance and identified anomalies to ensure operational integrity.
- Coordinated with maintenance teams to schedule and implement upgrades on transmission systems.
- Executed routine inspections and troubleshooting for high-voltage equipment and control systems.
- Developed standard operating procedures to enhance efficiency in daily operations.
- Analyzed data streams to aid in creation of marketable platform extensions.
Relay Technician
Entergy Arkansas
Forrest City, AR
10.1989 - 06.2008
- Prepared and maintained records detailing tests, repairs and maintenance verifiable for NERC /SERC/FERC audits and general record keeping .
- Collaborated with engineering teams to implement upgrades in relay technology for improved efficiency.
- Mentored junior technicians on best practices for relay maintenance and safety protocols.
- Developed standard operating procedures for testing and calibration of protective relays to streamline operations.
- Oversaw project timelines for relay installation initiatives, ensuring adherence to regulatory compliance standards.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving any issues related to protective relay systems.
- Safeguarded personnel safety with diligent adherence to company protocols during high voltage switching operations.
- Collaborated with engineers to develop customized solutions for complex power system issues.
- Ensured compliance to industry standards through meticulous inspection of protective relay installations and modifications.
- Increased productivity by streamlining work processes and organizing team schedules according to project priorities.
- Improved system reliability by performing comprehensive testing and maintenance on electrical relays and equipment.
- Optimized protection schemes for power systems by designing and implementing effective relay settings.
- Diagnosed and repaired electrical relay malfunctions, enhancing system reliability and performance.
- Conducted routine inspections and testing of relay protection systems to ensure operational integrity.
- Led training sessions on new technologies and tools, fostering a culture of continuous improvement among staff.
- Performed root cause analyses on system failures, identifying areas for improvement in both design and maintenance procedures.
- Reduced outage times by rapidly diagnosing and repairing faulty equipment in coordination with field crews.
- Participated in emergency response efforts, quickly restoring power supply after outages due to natural disasters or technical malfunctions.
- Evaluated new technology advancements in the field, recommending appropriate upgrades for improved system performance.
- Supported efficient communication between departments, ensuring accurate information flow during critical relay operation incidents.
- Contributed to successful project completions by coordinating closely with construction teams during installation of protective relay equipment.
- Enhanced troubleshooting efficiency with detailed documentation of relay settings, test results, and corrective actions taken.
- Assisted in training new technicians, sharing expertise in relay protection principles and best practices for safe operations.
- Maximized equipment lifespan through regular preventive maintenance and timely replacement of worn components.
- Conducted in-depth analyses of power system disturbances, utilizing advanced diagnostic tools to identify the root cause and implement corrective actions.
- Inspected and tested equipment and circuits to identify malfunctions or defects, using wiring diagrams and testing devices such as ohmmeters, voltmeters or ammeters.
- Maintained up-to-date knowledge of industry regulations, codes, and standards pertaining to electrical systems protection devices.
- Opened and closed switches to isolate defective relays, performing adjustments or repairs.
- Tested insulators and bushings of equipment by inducing voltage across insulation, testing current and calculating insulation loss.
- Analyzed test data to diagnose malfunctions and determine performance characteristics of systems.
- Consulted manuals, schematics, wiring diagrams and engineering personnel to troubleshoot and solve equipment problems and determine optimum equipment functioning.
- Constructed, tested and maintained substation relay and control systems.
Education
High School Diploma -
Lake Hamilton High School
Hot Springs, ARAssociate of Science - Electrical, Electronics And Communications Engineering
Garland County Vo Tech
Hot Springs, ARSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
Certification
GE HARRIS SCADA CERTIFIED
SEL MICROPROCESSOR TRAINED AND CERTIFIED
Timeline
Supervisor Southwest Transmission Substation Relay
Entergy Arkansas
03.2013 - 07.2023
Transmission System Operator
Entergy Transmission Operations
06.2008 - 03.2013
Relay Technician
Entergy Arkansas
10.1989 - 06.2008
High School Diploma -
Lake Hamilton High School
Associate of Science - Electrical, Electronics And Communications Engineering
Garland County Vo Tech