Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Clay Cuccia

Indian Trail,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Field Technician

Spectrum
01.2022 - Current
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Utilized safety practices with no complaints or accidents.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.

Tow Truck Operator

Smith’s Wrecker Service
06.2021 - 11.2021
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Transported construction equipment to and from various job sites.

School Bus Driver

Union County Public Schools
08.2020 - 06.2021
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Maintained North Carolina commercial driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Kept up to date on local, state and federal regulations related to school bus operations.

Field Technician

AFL Network Services
06.2019 - 08.2020
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.

Education

High School Diploma -

Central Academy Of Technology And Arts
Monroe, NC
06.2019

Skills

  • Hardware and Software Installation
  • Electronics Repairs
  • Workplace Safety
  • Safety Rules Regulations
  • Recovering Vehicles
  • Roadside Assistance
  • Lockout Remedies
  • Safe Driver Training

Certification

NCTI Field Tech progression 1-6

Timeline

Field Technician

Spectrum
01.2022 - Current

Tow Truck Operator

Smith’s Wrecker Service
06.2021 - 11.2021

School Bus Driver

Union County Public Schools
08.2020 - 06.2021

Field Technician

AFL Network Services
06.2019 - 08.2020

High School Diploma -

Central Academy Of Technology And Arts

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Clay Cuccia