CLAY MIXON

Dedicated technician with over twenty five years of experience working in Ford Lincoln automotive shops. An extremely focused and detailed-oriented technician capable of accurately analyzing, diagnosing and repairing a variety of issues using VCM2, VCM3, VCMM and Forscan in compliance with WSM guidelines. Binging forth extensive hands-on experience with entertainment systems, Sync programming and trouble shooting, drivers aid such as parking aid camera and IPMA issues, 360 Drivers assist and Bluecruise diagnostics, installations, maintenance and repairs, in accordance with PTS guidelines. A strong communicator, able to address all client questions and concerns. Committed to optimal customer service and repairs of their vehicles.

• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Self-motivated, with a strong sense of personal responsibility.

• Diagnosed and repaired problems with electrical and mechanical systems.
• Maintained multiple Ford, Lincoln dealerships on a daily route basis.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in Entertainment, security and drivers aid systems.

• Diagnosed and repaired problems with electrical and mechanical systems.
• Maintained multiple Dealerships in and around Houston area on a daily route basis.
• Assisted in the development of company-wide best practices for servicing procedures.
• Received Bench Tech training through Ford Audio sub systems.