Clay Rigdon
Jacksonville,Florida
Summary
Accomplished Regional Manager with a proven track record at Sam Ash Music Stores, enhancing team performance and aligning regional operations with corporate goals. Expert in operational management and leadership development, demonstrated through successful mentoring and territory management. Skilled in data analytics and fostering teamwork, significantly boosting growth initiatives and operational standards across 19 locations.
Overview
37
37
years of professional experience
Work History
Regional Manager
Sam Ash Music Stores
03.2001 - Current
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Supervised 19 locations to enforce high-quality standards of operation.
- Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
- Optimized team performance with newly implemented sales and merchandising procedures.
Store Manager
Sound Insights Audio / Video
01.1987 - 12.2000
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Jacksonville Technical High School
Jacksonville, FL06.1977
Skills
- Performance Management
- Leadership Development
- Goals and performance
- Staff Management
- Data Analytics
- Compliance Monitoring
- Sales Reporting
- Teamwork and Collaboration
- Operations Management
- Policies and Procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Regional Manager
Sam Ash Music Stores
03.2001 - Current
Store Manager
Sound Insights Audio / Video
01.1987 - 12.2000
High School Diploma -
Jacksonville Technical High School
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