Clay Wilson
Service Technician
Bridgeport,TX
Summary
Detail-oriented Service Technician with proven skills in installation, repair, and preventive maintenance. Committed to enhancing customer satisfaction through effective troubleshooting and workflow efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Technician
Karl Klement Ford
Decatur,, TX
04.2023 - Current
- Diagnosed and repaired vehicle electrical systems using advanced diagnostic tools.
- Conducted routine maintenance on various Ford models to ensure optimal performance.
- Assisted in training junior technicians on best practices and repair techniques.
- Collaborated with service advisors to prioritize customer concerns and enhance service delivery.
Service Technician
Bill Utter Ford
Corinth, TX
08.2021 - 07.2023
- Implemented improvements in workflow efficiency, reducing vehicle turnaround times.
- Maintained accurate records of services performed and parts used for inventory management.
- Ensured compliance with safety standards and protocols during all service operations.
- Resolved complex technical issues through thorough troubleshooting and analysis of systems.
Service Technician
Mike Brown Ford
Granbury, TX
08.2019 - 07.2021
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
High School Diploma -
Andrews High School
Andrews, TX05-1993
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
Certification
- Master Engine Certification, Ford Motor Company
- Master Chassis Certification, Ford Motor Company
- Three classes short of Senior Master Certification with Ford Motor Company
Timeline
Service Technician
Karl Klement Ford
04.2023 - Current
Service Technician
Bill Utter Ford
08.2021 - 07.2023
Service Technician
Mike Brown Ford
08.2019 - 07.2021
High School Diploma -
Andrews High School