Clayton Bookout
Leesburg,VA
Summary
Driven professional with a track record of enhancing customer satisfaction at Olde Towne Pet Resort through personalized pet care and exceptional service. Skilled in animal behavior and teamwork, demonstrated by efficiently collaborating to maintain a clean environment and improve service speed. Proven expertise in cash handling and problem-solving, contributing to team success and operational efficiency.
Overview
5
5
years of professional experience
Work History
Pet Care Associate
Olde Towne Pet Resort
02.2022 - Current
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
- Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
- Transported animals between their place of residence, veterinary clinics, and the pet resort upon request.
Sandwich Artist
Subway
05.2019 - 02.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Ensured the store was closed by utilizing a company-granted key to the gates.
Education
High School Diploma -
Loudoun County High School
Leesburg, VA06.2020
Skills
Animal Behavior
Cleaning procedures
Pet feeding and care
Dog walking
Supplies Transportation
Teamwork and Collaboration
Problem-Solving
Time Management
Cash handling proficiency
Timeline
Pet Care Associate
Olde Towne Pet Resort
02.2022 - Current
Sandwich Artist
Subway
05.2019 - 02.2022
High School Diploma -
Loudoun County High School
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