Clayton Davis

Computer Systems Analyst

Priority One Security

12.2022 - Current

Designed and developed a custom API integration using Twilio to enable mass SMS communications to targeted customer groups, supporting management-driven outreach and operational messaging.
Assisted in the design and deployment of multi-office network infrastructure, including identifying existing cable runs, installing network hardware, and ensuring reliable connectivity across locations.
Installed and terminated Cat5/Cat5e Ethernet cabling, mounted and configured network equipment (switches, patch panels, wall jacks), and labeled and organized network ports to maintain clean, scalable network layouts.
Supported the company-wide rollout of new end-user PCs during the Windows 10 end-of-support transition, including hardware setup, imaging, user data migration, and troubleshooting.
Provided end-user support for Microsoft Excel, answering advanced formula questions and debugging, maintaining, and enhancing existing VBA macros in production workbooks.
Collaborated with non-technical staff to translate business needs into practical technical solutions, improving workflow efficiency and system reliability.
Streamlined processes for increased productivity by implementing automation and software upgrades.
Assessed current systems and identified ways to add new functionality while boosting processes.
Troubleshot technical issues quickly and efficiently, minimizing disruption to daily operations
Communicated complex computer information into easy-to-understand terminology for non-technical individuals.
Researched latest technologies to add efficiency to organization's existing systems.

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