Hardworking and quick learning employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Also has experience on both sides on vendor relations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delvery Merchandiser
Coca Cola Bottling Co Consolidated
Anderson, IN
07.2021 - 12.2024
Loaded and unloaded vehicles at distribution center and delivery address.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Provided excellent customer service throughout the entire delivery process.
Reported any damaged or missing items immediately upon discovery.
Organized and maintained delivery vehicle to ensure proper functioning.
Presented order bills and collected payments for deliveries.
Contacted customers prior to delivery to coordinate delivery times.
Reported delays and accidents to stations using telephones or two-way radios.
Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Verified accuracy of orders prior to loading merchandise onto truck for delivery.
Resolved customer complaints and adjusted orders.
Unloaded merchandise from truck in a safe and timely manner at customer locations.
Store Manager
Food and Fuel Express
Hartford City, IN
03.2016 - 04.2021
Monitored inventory levels and placed orders to restock shelves.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Resolved customer complaints in a timely manner.
Formed and sustained strategic relationships with clients.
Recruited, trained and supervised new employees.
Updated POS system with new products and promotional offers.
Prepared staff work schedules and assigned team members to specific duties.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Executive Assistant/Officer in Procurement & Logistic Department at Coca-Cola Bottling Company ConsolidatedExecutive Assistant/Officer in Procurement & Logistic Department at Coca-Cola Bottling Company Consolidated