Clayton Hays
Atlanta,GA
Summary
An individual with a proactive company-focused mindset who can effectively manage various priorities with a positive approach. Ready to take on extra responsibilities to support the accomplishment of team goals.
Overview
8
8
years of professional experience
Work History
Pre-Owned Sales Manager
Jim Ellis Volkswagen Of Kennesaw
01.2022 - Current
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Established a positive work environment within the sales team that fostered collaboration and healthy competition, contributing to overall success.
- Coordinated with service department to ensure all pre-owned vehicles were thoroughly inspected and ready for sale, resulting in reduced customer complaints.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
BDC/Floor Manager
Jim Ellis Volkswagen Of Kennesaw
02.2020 - 01.2022
- Managed team of 15+ employees to maintain smooth-running operations of Sales Floor.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Increased dealership revenue by developing and implementing effective sales strategies tailored to customer needs.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Sales Consultant
Jim Ellis Volkswagen Of Kennesaw
08.2017 - 02.2020
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
Sales Consultant
Volkswagen Of Marietta
07.2016 - 07.2017
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Sales Consultant
Jim Ellis Volkswagen Of Kennesaw
12.2015 - 06.2016
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked effectively in fast-paced environments.
Sales Consultant
Carl Black Of Kennesaw
09.2015 - 12.2015
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Glynn Academy
Brunswick, GA05.2012
Skills
- Customer Service
- Decision-Making
- Sales processes
- Pricing strategy
- Rapport and relationship building
- Customer Complaint Resolution
Timeline
Pre-Owned Sales Manager
Jim Ellis Volkswagen Of Kennesaw
01.2022 - Current
BDC/Floor Manager
Jim Ellis Volkswagen Of Kennesaw
02.2020 - 01.2022
Sales Consultant
Jim Ellis Volkswagen Of Kennesaw
08.2017 - 02.2020
Sales Consultant
Volkswagen Of Marietta
07.2016 - 07.2017
Sales Consultant
Jim Ellis Volkswagen Of Kennesaw
12.2015 - 06.2016
Sales Consultant
Carl Black Of Kennesaw
09.2015 - 12.2015
High School Diploma -
Glynn Academy
Similar Profiles
Christian VallejoChristian Vallejo
Kia Brand Specialist at Jim Ellis Kia of KennesawKia Brand Specialist at Jim Ellis Kia of Kennesaw
Jeffrey CohenJeffrey Cohen
Internet Sales Manager at Jim Ellis Cadillac And Jim Ellis GMCInternet Sales Manager at Jim Ellis Cadillac And Jim Ellis GMC
Fernando Melgarejo- GaytanFernando Melgarejo- Gaytan
Automotive Technician at Jim Ellis Buick Gmc - Peachtree IndustrialAutomotive Technician at Jim Ellis Buick Gmc - Peachtree Industrial