Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Clayton Henry

Shippensburg,PA

Summary

Results-driven Regional Manager known for productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and market analysis. Excel in communication, problem-solving, and adaptability, ensuring success in managing multiple locations and achieving goals.

Overview

8
8
years of professional experience

Work History

Regional Manager

Shiny shell Carwash
Harrisburg, PA
10.2022 - 06.2024
  • Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
  • Provided mentorship and coaching to staff members throughout the region as needed.
  • Trained staff on product knowledge, customer service techniques, sales strategies.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Car Detailer

Faulkner CDJRF
Mechanicsburg, PA
04.2020 - 08.2022
  • Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
  • Maintained detailed records of all services performed on each vehicle.
  • Cleaned windows inside and out using glass cleaner solution.
  • Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
  • Shampooed carpets, floor mats and upholstery to clean stains and spills.
  • Applied protective sealant coating on painted surfaces after thorough cleaning.
  • Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
  • Washed wide range of vehicles each day.

Car Detailer

Bobby Rahal Honda
Mechanicsburg, PA
11.2019 - 07.2020
  • Provided customers with information about their vehicle's condition prior to detailing work being completed.
  • Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Performed clay bar treatments to remove impurities from vehicle exteriors.
  • Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
  • Ordered and restocked supplies to keep workplace operating smoothly.

Lead Stock Associate

Giant Food Stores
Carlisle, PA
05.2016 - 05.2019
  • Performed daily stockroom operations, including stocking shelves and organizing merchandise.
  • Supervised team members during busy periods to maximize efficiency while minimizing errors in order processing.
  • Tracked product quantities, pricing, and expiration dates for all items in the stockroom.
  • Resolved customer complaints related to stock availability or incorrect orders in a prompt manner.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.

Education

High School Diploma -

Pennsylvania Virtual Charter School
PA
05-2017

Skills

  • Sales and marketing strategies
  • Sales expertise
  • Staff Management
  • Customer and vendor relations
  • Digital Photography
  • Social Media Marketing
  • Power Equipment Operation
  • Buffing and waxing
  • Hand and power tools
  • Brake System Maintenance
  • Suspension Systems
  • Changing Oil
  • Service Scheduling

Affiliations

  • Photography in free time
  • Repair and modify personal, family and friends vehicles
  • Build my own computers

Timeline

Regional Manager

Shiny shell Carwash
10.2022 - 06.2024

Car Detailer

Faulkner CDJRF
04.2020 - 08.2022

Car Detailer

Bobby Rahal Honda
11.2019 - 07.2020

Lead Stock Associate

Giant Food Stores
05.2016 - 05.2019

High School Diploma -

Pennsylvania Virtual Charter School
Clayton Henry