Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Clayton Lawson

Cañon City,CO

Summary

Seasoned property claims Insurance Specialist with excellent planning and problem solving abilities. Offering 10+ years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Claims Specialist

E. A. Renfroe
Cañon City, CO
06.2021 - Current
  • Negotiated and assessed with large loss claims on behalf of carriers after natural disasters such as wild fires, hurricanes and tornadoes.
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
  • Investigated properties, classified damages and created estimates outlining repair costs.
  • Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
  • Analyzed and audited open claims to calculate additional payments owed.
  • Reviewed insurance policies, endorsements and riders to determine coverage for claims.
  • Consulted with experts such as engineers or appraisers when needed.
  • Negotiated and settled claims according to information presented through reports, research, and data verification.
  • Completed accurate estimates in line with carrier's best practices.
  • Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Property Claims Manager

Best IRS
Chicago, IL
03.2020 - 04.2021
  • Evaluated existing methods used for tracking progress on open claims and recommended improvements where necessary.
  • Negotiated with contractors or other third parties as needed to reach mutually beneficial agreements regarding property damage repairs or replacements.
  • Assisted new adjusters in developing their skills by providing guidance on proper claim handling techniques.
  • Managed a team of 10+ Claims Adjusters to ensure accurate and timely handling of all Property Claims.
  • Created training materials for staff members who were unfamiliar with Property Claims procedures.
  • Maintained up-to-date knowledge of industry changes such as new legislation or court rulings that may impact claim processing.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.

Education

High School Diploma -

Waukee Senior High School
Waukee, IA
06-2002

Some College (No Degree) - Graphic Design

Pulaski Technical College
North Little Rock, AR

Skills

  • Documentation Review
  • Settlement Determinations
  • Compliance Management
  • Coverage Assessments
  • New Policies Processing
  • Customer Service
  • Insurance Claim Forms Review
  • Skilled in Xactware

Certification

  • Licensed in 20+ States, including Hawaii and soon New York.
  • Experienced with Xactware products including Xactimate and Xactcontents.

Timeline

Claims Specialist

E. A. Renfroe
06.2021 - Current

Property Claims Manager

Best IRS
03.2020 - 04.2021

High School Diploma -

Waukee Senior High School

Some College (No Degree) - Graphic Design

Pulaski Technical College

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Clayton Lawson