Summary
Overview
Work History
Education
Skills
Timeline
Generic

CLAYTON MOORE

FOX POINT,Wisconsin

Summary

My goal is to obtain a position with a company that will offer challenging work and provide stability and upgrowth.

Overview

2027
2027
years of professional experience

Work History

Customer Service Representative

United Healthcare (Remote)
Milwaukee WI
05 2025 - Current
  • Resolve & Research: Handle high-volume inbound calls from members, patients, and healthcare providers to resolve benefit and claim disputes.
  • Educate: Explain health plan coverage options and guide members on maximizing their benefits.
  • Document & Navigate: Accurately log call details while navigating multiple computer systems and databases simultaneously.
  • Liaison: Contact doctors' offices on behalf of patients to assist with appointment scheduling or escalate clinical issues.
  • Empower: Teach callers how to navigate self-service tools like the member portal.

CUSTOMER SERVICE TECHNICIAN

Agiliti Healthcare
02 2023 - 04 2025
  • Safely load, secure, and deliver medical equipment to customers.
  • Retrieves equipment from customer locations, safely transporting equipment back to office.
  • Educate and engage customers at the time of delivery.
  • Keeping customers informed on the features and functionality of equipment.
  • Complete all paperwork and data entry accurately, and in a timely manner.
  • Ensure information is accurate for billing, inventory, and regulatory compliance.

CODE ENFORCEMENT INSPECTOR

City of Milwaukee
08 2017 - 10 2022
  • Documented and reviewed code violations and graffiti complaints.
  • Took photos using a digital camera, and uploading them to a computer system, and also monitoring and documenting follow up actions.
  • Prepared, organized, and maintained records of inspection fees and violations.
  • Issued pre-re inspection letters and re-inspection fees.
  • Attended classes, in-services, and other training sessions as prescribed by the Department of Neighborhood Services.

Education

Real Estate - Real Estate & General Studies For City of Milw

Milwaukee Area Technical College
Milwaukee, WI
10.2022

Global Business

Waukesha County Technical College
Pewaukee, WI
02.2017

High School Diploma -

Wauwatosa West High School
Wauwatosa, WI
06.2014

Skills

  • Customer Service
  • Data Entry
  • Microsoft Office
  • Maintenance Skills
  • Box Truck Driving
  • Time management
  • Multitasking
  • Organization skills
  • Interpersonal skills
  • Problem solving
  • Communication
  • Active listening

Timeline

Customer Service Representative

United Healthcare (Remote)
05 2025 - Current

CUSTOMER SERVICE TECHNICIAN

Agiliti Healthcare
02 2023 - 04 2025

CODE ENFORCEMENT INSPECTOR

City of Milwaukee
08 2017 - 10 2022

Real Estate - Real Estate & General Studies For City of Milw

Milwaukee Area Technical College

Global Business

Waukesha County Technical College

High School Diploma -

Wauwatosa West High School