CLAYTON MUTIMER
KINGWOOD
Summary
Dedicated professional with a strong background in parts procurement and inventory management. Known for implementing process improvements that enhance operational flow and customer satisfaction, ready to contribute to continued success.
Overview
1
1
Certification
30
30
years of professional experience
Work History
PARTS MANAGER
PREMIER AUTO GROUP
MORGANTOWN
02.2013 - Current
- Managed inventory levels to ensure adequate stock for customer demands.
- Coordinated with suppliers to procure high-quality parts efficiently.
- Oversaw parts department operations and maintained organization standards.
- Trained staff on parts management systems and best practices.
- Analyzed trends in parts sales to optimize ordering processes.
- Implemented procedures for tracking and managing returns effectively.
- Collaborated with service technicians to provide timely parts support.
- Developed schedules for inventory audits and compliance checks.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained records of all orders placed, received, and shipped.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Developed and maintained positive working relationships with vendors.
- Prepared documents for ordering parts, supplies, and equipment.
- Resolved customer inquiries related to part availability or quality issues.
- Controlled daily parts program activities to improve sales and inventory management.
- Coordinated delivery schedules for incoming orders.
- Provided technical advice on the selection of replacement parts.
- Ensured accuracy in order processing and invoicing procedures.
- Investigated discrepancies between physical inventories and records.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Collaborated with other departments to ensure timely deliveries.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Inspected returned parts for damage before restocking shelves.
- Trained new staff members on proper parts handling techniques.
- Received, examined and reshelved returned parts.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Created reports to track inventory usage and performance metrics.
- Implemented improvements to streamline the ordering process.
- Managed employee schedules and daily assignments.
Parts and Service Director
BROOKS AUTOMOTIVE
Connellsville
02.2000 - 02.2013
- Resolved customer disputes or escalated them when necessary to management team.
- Analyzed monthly financial reports to determine profitability of each department.
- Managed parts inventory and service operations for automotive repair facilities.
- Analyzed service reports to identify trends and areas for improvement.
- Established safety protocols and compliance standards within the service department.
- Tracked warranties issued by manufacturers to ensure proper reimbursement was received.
Salesperson
C Harper Automotive Group
Belle Vernon
01.1997 - 02.2000
- Assisted customers in selecting vehicles that meet their needs and preferences.
- Conducted product demonstrations to highlight vehicle features and benefits.
- Developed key customer relationships to increase sales.
- Built strong relationships with clients to enhance customer satisfaction and loyalty.
- Collaborated with finance team to facilitate customer loan applications and approvals.
- Maintained up-to-date knowledge of automotive industry trends and competitor offerings.
- Participated in sales training programs to improve product knowledge and sales techniques.
- Educated customers about products and services offered by the company.
Education
High School Diploma -
Hempfield Senior High School
Greensburg, PA06-1995
Some College (No Degree) - Biology
University of Pittsburgh
Pittsburgh, PASkills
- Inventory management
- Parts procurement
- Order processing
- Stock management
- Inventory restocking
- Parts documentation
- Supplier communication
- Vendor relations
- Data analysis
- Operations management
- Performance improvement
- Customer relationship management
- Customer relations
- Staff training
- Attention to detail
Certification
- General Motors Parts manager Certification
Accomplishments
- General Motors Mark of Excellence Award
Timeline
PARTS MANAGER
PREMIER AUTO GROUP
02.2013 - Current
Parts and Service Director
BROOKS AUTOMOTIVE
02.2000 - 02.2013
Salesperson
C Harper Automotive Group
01.1997 - 02.2000
High School Diploma -
Hempfield Senior High School
Some College (No Degree) - Biology
University of Pittsburgh