Clayton Orr
Tyler,Texas
Summary
With a background as a Licensed Vocational Nurse at The Louis & Peaches Owen Heart Hospital, I bring a deep understanding of clinical care, consistently enhancing patient outcomes through patient education and sound clinical judgment. Mattress Firm sharpened my skills in client relationship management, where I excelled in elevating customer satisfaction through tailored service and proactive problem-solving. I excel in building strong relationships with healthcare professionals, including doctors, leveraging my extensive medical knowledge to foster effective communication and education. Approachable and articulate, I thrive in roles that demand thoughtful engagement and strategic collaboration within the healthcare industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Vocational Nurse
The Louis & Peaches Owen Heart Hospital
Tyler, Texas
07.2022 - Current
- Delivered critical care to patients with a variety of cardiac conditions, significantly improving patient outcomes through effective treatment plans and team collaboration
- Utilized advanced clinical expertise to support the application and management of cardiac devices, providing comprehensive education to patients and healthcare staff on device benefits and operational guidelines
- Played a key role in interdisciplinary teams, enhancing communication and cooperation among caregivers to ensure high standards of patient care
- Developed and led training sessions for patients and healthcare professionals on the latest cardiac technology and practices, reinforcing the hospital's reputation for excellence in cardiac care and patient education
Sales Associate
Mattress Firm
Tyler, Texas
07.2020 - 01.2023
- Cultivated lasting relationships with clients, significantly enhancing customer satisfaction and loyalty, which translated into substantial repeat and referral business
- Implemented effective sales presentations and demonstrations that communicated product benefits clearly, directly contributing to a robust increase in sales volume
- Analyzed customer needs and feedback to recommend tailored solutions, improving the overall shopping experience and customer retention
Server
Aspen Creek
Tyler, Texas
08.2019 - 06.2020
- Delivered high-quality customer service in a fast-paced restaurant setting, effectively managing guest expectations and resolving issues with empathy and efficiency
- Strengthened communication skills and honed the ability to work effectively under pressure, key competencies in sales and client-facing roles
Education
Bachelor's Degree - Public Health
University of Texas at Arlington
Arlington, Texas12.2024
Licensed Vocational Nurse -
Tyler Junior College
Tyler, Texas12.2021
Associate of Arts - General Studies
Tyler Junior College
Tyler, Texas12.2019
High School Diploma -
Brownsboro High School
05.2017
Skills
- Client Relationship Management
- Patient and family communication
- Problem-Solving
- Communication
- Direct patient care
- Clinical judgment
- Patient education
- Building rapport
Certification
- Basic Life Support (BLS), American Heart Association, 2026
- Advanced Cardiovascular Life Support (ACLS), American Heart Association, 2026
- Pharmaceutical Sales Certification (CNPR)
Timeline
Licensed Vocational Nurse
The Louis & Peaches Owen Heart Hospital
07.2022 - Current
Sales Associate
Mattress Firm
07.2020 - 01.2023
Server
Aspen Creek
08.2019 - 06.2020
Bachelor's Degree - Public Health
University of Texas at Arlington
Licensed Vocational Nurse -
Tyler Junior College
Associate of Arts - General Studies
Tyler Junior College
High School Diploma -
Brownsboro High School
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