Clayton Pelno
Honolulu,HI
Summary
Results-oriented Property Manager with extensive experience in real estate management and property inspections. Expertise in tenant relations, enhancing satisfaction through effective communication and problem resolution. Strong background in safety compliance and property maintenance, ensuring optimal conditions for tenants. Committed to delivering high-quality customer service and property upkeep.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
Terrell Properties
06.2012 - 10.2025
- Managed property maintenance schedules to ensure timely repairs and upkeep.
- Coordinated tenant communications, addressing inquiries and resolving issues efficiently.
- Conducted regular property inspections to ensure compliance with safety regulations.
- Oversaw lease administration, including renewals and modifications for tenant agreements.
Ramp Agent
Delta Air Lines, Inc.
05.2022 - 03.2025
- Ensured safety protocols compliance while efficiently loading and unloading baggage.
- Maintained operational readiness of ground support equipment, adhering to safety standards.
- Optimized aircraft turnaround times by effectively coordinating arrivals and departures.
- Streamlined baggage handling processes in collaboration with team members for better service.
Stand-Up Forklift Operator
Wal-Mart Distribution Center
01.2022 - 03.2022
- Increased warehouse efficiency by operating stand-up forklifts for product movement.
- Ensured equipment compliance by conducting daily safety inspections.
- Streamlined inventory management by organizing merchandise in designated storage areas.
- Facilitated collaborative workflow by assisting team members with shipments.
- Supported loading and unloading operations, enhancing team productivity.
Customer Service Representative
Lowe's
02.2012 - 06.2015
- Enhanced customer satisfaction by providing timely, accurate information.
- Achieved positive customer experiences through effective complaint resolution strategies.
- Maintained accurate records of interactions in CRM for future reference.
- Trained new staff on customer service protocols to ensure consistency.
Education
No Degree -
North Country Community College
Saranac, NYHigh School Diploma -
Clifton-Fine Central School
Star Lake, NYSkills
- Real estate management
- Property inspections
- Customer service-focused
Certification
- Certified Forklift, Lowe's
Timeline
Ramp Agent
Delta Air Lines, Inc.
05.2022 - 03.2025
Stand-Up Forklift Operator
Wal-Mart Distribution Center
01.2022 - 03.2022
Property Manager
Terrell Properties
06.2012 - 10.2025
Customer Service Representative
Lowe's
02.2012 - 06.2015
No Degree -
North Country Community College
High School Diploma -
Clifton-Fine Central School