Clayton Pelzel
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes. Seeking a challenging position in an organization that will allow me to utilize my talents and make valuable and creative contributions to the overall business success, as well as expanding my own personal career goals.
Overview
10
10
years of professional experience
Work History
ASSISTANT MANAGER
SOUTHWEST MILAM WATER SUPPLY
ROCKDALE, TX
05.2022 - Current
- Oversee the production, distribution, and regulation of groundwater to over 4,000 customers.
- Ensured repairs and new construction projects were performed in a timely manner and followed TCEQ regulations.
- Designed layouts for new water line installations and ordered all the necessary parts.
- Supervised the construction and upgrade of water plants and ensured contractors were performing the work per plans and on schedule.
- Coordinate with contractors and engineers for any RFIs
- Would participate in monthly meetings with the board of directors to go over financial statements and discuss any items that needed board input.
- Handle customer complaints regarding repairs and construction.
ESTIMATOR /CONSTRUCTION COORDINATOR
TMJ ELECTRIC & TOM LYNE PLUMBING & MECHANICAL
COLLEGE STATION, TX
01.2019 - 05.2022
- Performed takeoffs for commercial, residential, and multifamily projects for plumbing, mechanical, and electrical trades.
- Sent necessary plans and takeoffs to vendors for accurate material costs.
- Downloaded, organized, and reviewed plans, documented any discrepancies or questions and sent the necessary clarification questions to general contractors.
- Communicated any issues with plans to general contractors and ensured submittals met specifications.
- Ensured each bid had the applicable inclusions and exclusions per trade.
- Created and maintained bid calculation excel sheets, price sheets, and bid templates for all three trades.
- Created and maintained Google drive for all three trades and ensured employees had access to necessary files in the field.
GENERAL MANAGER
BENJAMIN FRANKLIN PLUMBING
COLLEGE STATION, TX
01.2018 - 05.2022
- In charge of scheduling service calls and managing multiple technicians throughout the day and handled any customer complaints.
- Assisted and ran service calls as needed to ensure technicians were able to complete all of the service calls on time.
- Handled all accounts receivable, timecards, and managed accounts payable to ensure company was operating as profitable as possible.
- Trained technicians in sales techniques to ensure they were offering customers multiple options for most plumbing issues.
- Compiled monthly and yearly financial documents and reviewed them with corporate representative as required.
- Adjusted price book as needed, due to changes in material or labor.
AUTOMOTIVE SERVICE MANAGER
WALMART
COLLEGE STATION, TX
08.2017 - 01.2018
- Drove sales and overall performance in the Auto Care Center and service area.
- Ensured associates were following all necessary safety and customer service protocols and trained associates when these protocols were not being followed.
- Informed customers on any issues they were having with their vehicles and options they had for rectifying those issues.
- Maintained the Auto Care Center as well as the automotive, outdoor, and hardware areas of the store and ensured they were up to company standards.
- Performed daily opening and closing managerial duties for the store as required by scheduling.
- Assisted throughout the store as needed.
SOFTLINES MANAGER
GANDER MOUNTAIN
WACO, TX
10.2016 - 08.2017
- In charge of customer service, apparel and footwear departments.
- Conduct interviews to fill available positions in the store.
- Ensure that associates and supervisors are on track to reach their goals concerning sales and metrics.
- Making sure that the store as a whole is on track to meet or exceed standards in sales and metrics.
- Plan and execute tasks such as scanning entire departments for clearance price changes along with reorganizing layouts on the sales floor.
- Responsible for running the sales floor for extended amounts of time and ensuring that customers are receiving a high level of service.
FIREARMS SUPERVISOR
GANDER MOUNTAIN
WACO, TX
06.2016 - 10.2016
- Responsible for verifying associates comply with paperwork as well as maintaining high levels of sales.
- Strategic planning to ensure all tasks were accomplished even in times of unplanned staff shortages.
- Ensure freight was distributed correctly on a weekly basis, any resets, displaying guns, creating and distributing all missing labels.
- Assist in other store departments as needed.
- Balance daily deposits, reconcile balances to cash in registers and solve any problems that may arise on the sales floor.
- Monthly audit of firearms inventory and reconciliation of any discrepancies.
Education
Bachelor of Science - BUSINESS
TEXAS A&M COLLEGE STATION
College Station, TXSkills
- Microsoft Applications
- Google Drive
- Supervising
- Training
- Decision-making
- Team leadership
- Problem-solving
- Staff training and development
Timeline
ASSISTANT MANAGER
SOUTHWEST MILAM WATER SUPPLY
05.2022 - Current
ESTIMATOR /CONSTRUCTION COORDINATOR
TMJ ELECTRIC & TOM LYNE PLUMBING & MECHANICAL
01.2019 - 05.2022
GENERAL MANAGER
BENJAMIN FRANKLIN PLUMBING
01.2018 - 05.2022
AUTOMOTIVE SERVICE MANAGER
WALMART
08.2017 - 01.2018
SOFTLINES MANAGER
GANDER MOUNTAIN
10.2016 - 08.2017
FIREARMS SUPERVISOR
GANDER MOUNTAIN
06.2016 - 10.2016
Bachelor of Science - BUSINESS
TEXAS A&M COLLEGE STATION