Summary
Overview
Work History
Education
Skills
Timeline
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Clayton Ridens

Clayton Ridens

Norco,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the tech industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3

Years of customer satisfaction

Work History

Barista

Starbucks
09.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Prioritized drink requests while managing interruptions.

Tech Specialist

Target
05.2022 - 09.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Trusted Associate to sell high end products such as TVs, Tablets, Phones, Audio Equipment, and more.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Provided accurate information about promotions, and products, helping drive high customer retention.

Server

Badlands BBQ
02.2021 - 11.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Education

High School Diploma -

Norco High School
Norco, CA
07.2021

Skills

  • Coordinating Orders
  • Product Advertising
  • Guest Satisfaction
  • Ability to Adapt
  • Resolving Complaints
  • Leading Employees
  • Operation and Control
  • Available Weekends
  • Adaptable and Flexible
  • Apple IOS
  • Technical Support Knowledge
  • Team Work

Timeline

Barista

Starbucks
09.2022 - Current

Tech Specialist

Target
05.2022 - 09.2022

Server

Badlands BBQ
02.2021 - 11.2021

High School Diploma -

Norco High School

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Clayton Ridens