Visual art
Mary Tittle
Dickson,TN
Summary
- Friendly and approachable with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Great with giving explanations and recommendations based on the situation. Excellent with written communication and very creative.
Overview
4
4
years of professional experience
Work History
Barista
House Blend Cafe
01.2021 - 05.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prioritized drink requests while managing interruptions.
- Complied with standards for merchandising, stocking and storing product.
- Educated coworkers and customers about new products.
- Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
- Developed and demonstrated skillful and creative latte art to engage customers.
Ice Cream Scooper
Katie's Ice Cream
03.2018 - 11.2020
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Maintained cleanliness and organization in establishment.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Processed sales transactions for cash, debit and credit purchases.
- Offered samples of new ice cream flavors to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Notified supervisor and peers of low product inventory and customer complaints.
- Carried out cash and card transactions quickly and thoughtfully.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
High School Diploma -
Dickson County High School
Dickson, TN05.2022
Skills
- Beverage Making and Delivery
- Cleaning and Sanitizing
- Food Packaging and Labeling
- Dining Room Organization
- Kitchen Staff Coordination
- Beverage and Ice Dispenser Refilling
- Clearing Tables
- Waiting Tables
- Special Orders and Dietary Restrictions
- Sales Transactions
- Coordinating Orders
- Sandwich Artistry
- Quantity Estimation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Music
Film and Television
Creative Writing
Hobbies
I am very passionate about the arts. I spend most of my free time painting, drawing, coloring, sculpting you name it. I love music and am a trained vocalist and can play guitar. I love writing as well, wether it be screenplays or research papers, I always have enjoyed writing both creatively and academically.
Timeline
Barista
House Blend Cafe
01.2021 - 05.2022
Ice Cream Scooper
Katie's Ice Cream
03.2018 - 11.2020
High School Diploma -
Dickson County High School
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