Jayden Duncan
Dunkin' Donuts
Dawson Springs,KY
4
years of professional experience
Outgoing Hospital Receptionist experienced in patient scheduling and medical office software. Enhanced patient experiences by creating a welcoming atmosphere and contributing to smooth patient flow through effective communication and organizational skills. Committed to leveraging interpersonal abilities for continuous growth in the hospital environment.
Work History
Barista
1 Month- Developed a loyal customer base through personalized service and product recommendations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, a a fun, positive environment.
- Implemented efficient workflow processes to enhance speed of service during peak hours.
- Monitored beverage quality to ensure consistency and adherence to brand standards.
- Assisted in creating seasonal menu items based on customer feedback and market trends.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Pleasantly interacted with customers during hectic periods to promote fun, a a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled the line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Counter Person
2 Years 1 Month- Provided accurate information regarding menu items, ingredients, and preparation methods.
- Prepared food orders efficiently, following instructions to ensure timely and accurate service.
- Ensured that all food safety standards were met during preparation of meals.
- Ensured cleanliness of counter area by regularly wiping surfaces and restocking supplies, contributing to a welcoming environment.
- Executed light cleaning tasks to maintain hygiene standards such as sweeping floors and emptying trash cans.
- Monitored stock levels of products used at the counter and alerted management when supplies needed to be replenished.
- Assisted with opening and closing duties, including setting up the counter for business hours.
- Handled money transactions accurately without errors or discrepancies.
- Served takeout customers promptly using safe handling techniques.
- Operated cash register efficiently to process payments quickly and accurately.
- Proactively suggested menu items to enhance customer experience to suggest additional items or upgrades to customers' orders when appropriate.
- Followed health department regulations for proper handling of food items during preparation process.
- Trained new employees on job tasks related to the counter position.
- Kept up-to-date on new menu items, specials, promotions, and other changes in the restaurant's offerings.
- Demonstrated strong communication skills while taking orders from customers.
- Adhered to company policies concerning use of personal devices while working.
- Verified that all orders were complete before handing them off to customers.
- Notified kitchen personnel of shortages and special orders.
- Communicated with customers regarding orders, comments, and complaints.
- Prepared daily food items and cooked simple foods and beverages, such as sandwiches, salads, soups, pizza, and coffee, using proper safety precautions and sanitary measures.
- Executed tasks related to supervising and training staff such as supervising and training employees.
- Delivered orders to kitchens and picked up and served food when it is ready.
- Performed cleaning duties such as sweeping, mopping and washing dishes, to keep equipment, and facilities sanitary.
- Accepted payment from customers and made change as necessary.
- Collected and returned dirty dishes to kitchen for washing.
- Assisted customers in selecting products, enhancing overall satisfaction and sales experience.
- Managed inventory levels, ensuring product availability and minimizing waste.
Server
5 Months- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed order accuracy through effective communication with kitchen staff and attention to detail.
- Trained new team members on menu offerings, service standards, and operational procedures.
- Streamlined workflow by coordinating dining room setup and maintaining cleanliness standards.
- Resolved guest complaints promptly, enhancing overall dining experience and promoting loyalty.
- Collaborated with team members to optimize service efficiency during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Barista
5 Months- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Upheld cleanliness standards in café area and equipment, ensuring safe and high-quality coffee preparation.
- Maintained an efficient workflow by restocking supplies throughout the day.
- Organized and stocked inventory efficiently to ensure timely preparation of drinks.
- Anticipated customer needs to enhance service experience and foster customer loyalty.
- Created a variety of non-coffee beverages, including teas and hot chocolate, to meet customer preferences.
- Operated diverse brewing equipment, including grinders and espresso machines, to ensure efficient beverage preparation.
- Prepared espresso-based drinks by adding syrups and steamed milk, enhancing flavor and presentation for customers.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
- Prepared and served coffee, espresso drinks, and teas.
- Brewed and served a selection of coffee, espresso beverages, and teas, ensuring quality and customer satisfaction.
- Adhered to all health codes while preparing specialty beverages according to company specifications.
- Crafted and served an assortment of coffee drinks and teas, catering to diverse customer preferences.
- Prepared high-quality espresso beverages following established recipes and standards.
- Trained new staff on equipment usage, customer service, and product knowledge.
- Built strong relationships with regulars and new customers by providing friendly, personalized service.
Hostess
1 Year 7 Months- Demonstrated excellent customer service skills to ensure a pleasant dining experience.
- Demonstrated flexibility by assisting other departments.
- Facilitated guest seating and managed wait list to optimize dining flow.
- Aided servers and bussers during peak shifts by efficiently running food and clearing tables.
- Conversed with members and guests in outgoing and friendly manner.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Conversed with members and guests in an outgoing and friendly manner.
- Assisted in clearing tables after guests finished dining to maintain cleanliness. and ran food to patrons during high-volume periods.
- Informed patrons of the establishment's specialties and features.
- Collaborated with kitchen staff to ensure timely delivery of food orders to guests.
- Checked restrooms for cleanliness and availability of supplies.
- Performed cashier duties when needed, such as taking payments from guests or ringing up orders at the register.
- Distributed, collected, and organized printed menus.
- Completed opening and closing procedures according to set standards.
- Assisted other restaurant workers by serving food and beverages and bussing tables.
- Informed patrons of the establishment's specialties and features.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest experience.
Education
High School Diploma
Skills
Beverage preparation
Point of Sale operation
Guest engagement
Food running
Beverage serving
Order delivery
Workspace organization
Inventory management
Exceptional customer service
Food safety compliance
Team collaboration
Team player
Cleanliness
Strong work ethic
Sanitation standards
Customer satisfaction
Adaptive and creative
Timeline
Barista
Dunkin' Donuts
07.2026 - CurrentRead More
Server
Cracker Barrel
09.2025 - 02.2026Read More
Barista
Marion & Co Coffee
06.2025 - 11.2025Read More
Counter Person
88 Dip
04.2024 - 05.2026Read More
Hostess
Candy's Kitchen
09.2022 - 04.2024Read More
Crittenden County High School
High School Diploma
Read More