Dynamic Install Manager with a proven track record at Maki Heating and Air, excelling in project management and vendor relationship management. Expert in optimizing workflows and enhancing customer satisfaction through effective communication and problem-solving. Committed to continuous improvement and maintaining high safety standards, ensuring successful project completion and operational efficiency.
Hi, I’m
Clayton Simms
Carmichael,CA
Summary
Overview
10
years of professional experience
Work History
Maki Heating and Air
Install Manager
03.2022 - 02.2026
Job overview
- Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
- Utilized Service Titan to maintain and update customer information, repair logs and inventory.
- Negotiated labor contracts with general contractors and subcontractors.
- Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Tracked project costs and other financial metrics to maximize profitability.
- Performed regular job site observations to provide direction for installation personnel and subcontractor laborers.
- Implemented systems to improve process efficiency and reduce project duration.
- Met with customers and comfort advisors to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Updated documents such as municipal codes and city charters.
- Stayed up-to-date on California state laws and licensing requirements to complete accurate and efficient reviews.
- Researched information in municipal archives upon request of public officials or private citizens.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Issued various permits and collected appropriate fees.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Ordered parts for customers, repair shops, and service departments for use in HVAC equipment.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Resolved customer complaints in professional and timely manner.
Jamesville Office Furniture
Lead Installer
01.2016 - 02.2022
Job overview
- Loaded and unloaded furniture and materials used for installation.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Operated tools, equipment, and machinery according to safety standards.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Education
Golden Sierra High School Garden Valley, CA
High School Diploma
06.2012
University Overview
Skills
Site inspections
Health and safety
Scheduling coordination
Workflow optimization
Permit processing
Estimating and contract bidding
Logistics coordination
Decision-making
Analytical thinking
Professionalism
Forklift operation
Production planning
Customer service
Cost tracking
Detail focused
Interpersonal communication
Task prioritization
Quality control
Recruitment and hiring
Active listening
Design and planning
Professional demeanor
Time management abilities
Communication
Multitasking Abilities
Vendor relationship management
Microsoft office
Project management
Continuous improvement
Problem-solving
Hardworking and reliable
Timeline
Install Manager
Maki Heating and Air
03.2022 - 02.2026
Lead Installer
Jamesville Office Furniture
01.2016 - 02.2022
Golden Sierra High School
High School Diploma