Clayton Simpson
San Marcos,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Network Technician
Simpson Networking
04.2020 - Current
- Researched and identified solutions to technical problems.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Documented support interactions for future reference.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
Bar-Manager
Inland Tavern
01.2015 - 03.2020
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Managed staff schedules and maintained adequate coverage for all shifts.
Bartender
Cardiff Beach House
01.2009 - 02.2014
- Served high customer volumes during special events, nights, and weekends..
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Computer Networking
Palomar College
San Marcos, CASkills
- Customer Service
- Employee Training
- Proofreading
- Schedule Management
- Self Starter
- Technical Support
- Advanced MS Office Suite Knowledge
- Research and Analytical Skills
- Network Troubleshooting
- Network Configuration
- Equipment Installation and Repair
- Network Repairs and Maintenance
- Computer Systems Installation
- Diagnosis and Troubleshooting
- Virtual Machine Operation
- Firewall Management
- Data Backups
- IP Addressing and Subnetting
- Troubleshooting Network Issues
- Helpdesk Services
- AV Installation
- Installing Systems
- Closed Circuit TV Systems
Certification
- TestOut Network Pro - Training for CompTia Network+
- TestOut PC Pro - Training for CompTia A+
Timeline
Network Technician
Simpson Networking
04.2020 - Current
Bar-Manager
Inland Tavern
01.2015 - 03.2020
Bartender
Cardiff Beach House
01.2009 - 02.2014
Computer Networking
Palomar College
Similar Profiles
Jessica MossJessica Moss
HR Manager at Wireless Networking SolutionsHR Manager at Wireless Networking Solutions
Jasnoor KaurJasnoor Kaur
Export Coordinator at Canadian Steel Networking Inc.Export Coordinator at Canadian Steel Networking Inc.
Kumar PenmetsaKumar Penmetsa
IT Support Engineer at Spider Networking & IT SolutionsIT Support Engineer at Spider Networking & IT Solutions
Judy HernandezJudy Hernandez
Compliance District Manager at Statehouse Holdings / Urbn LeafCompliance District Manager at Statehouse Holdings / Urbn Leaf
NADINE STARKNADINE STARK
Mental Health Therapist at Self Employed at Connective CounselingMental Health Therapist at Self Employed at Connective Counseling