Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Clayton Stephenson

Olathe,KS

Summary

Organized and motivated individual with strong time management and organizational skills. Seeking entry-level opportunities to contribute to company growth and enhance abilities.

Overview

3
3
years of professional experience

Work History

Delivery Driver

DoorDash
Olathe, KS
08.2023 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Verified accuracy of orders.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by communicating with customers about products or services being delivered.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.

Legal Account Representative

Faber and Brand LLC
Columbia, MO
09.2023 - 11.2023
  • Negotiated payment plans with customers to ensure timely repayment of debt.
  • Conducted skip-tracing activities to locate delinquent customers.
  • Reviewed documents such as contracts, invoices, letters and emails related to customer accounts.
  • Created and maintained accurate records of client accounts.
  • Assisted in preparing financial statements for review by attorneys.
  • Researched and gathered information related to client cases.
  • Responded to inquiries from clients regarding their account status.
  • Monitored deadlines associated with each case file.
  • Assisted in the preparation of closing documents upon completion of a case.

Sales Associate

Dillards Department Store
Columbia, MO
10.2022 - 02.2023
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

Shift Leader

Break Time
Warrensburg, MO
01.2022 - 10.2022
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Supervised and led employees to maintain productivity and customer service levels.

Education

Olathe Northwest High School
Olathe, KS
05-2016

Skills

  • Dispatch Communication
  • Goods Transport
  • Time Management
  • Document Review
  • Debt recovery
  • Case analysis
  • FDCPA Compliance
  • Customer Service Management
  • Creative Problem-Solving

Accomplishments

  • Endorsement in E-comm from Olathe Northwest High School

Timeline

Legal Account Representative

Faber and Brand LLC
09.2023 - 11.2023

Delivery Driver

DoorDash
08.2023 - Current

Sales Associate

Dillards Department Store
10.2022 - 02.2023

Shift Leader

Break Time
01.2022 - 10.2022

Olathe Northwest High School

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Clayton Stephenson