JEREMY JACKSON
New Orleans,LA
Summary
Accomplished delivery driver with Amazon, excelling in route optimization and customer service. Proven track record in enhancing delivery speed and maintaining a positive attitude. Skilled in GPS navigation and teamwork, consistently meeting deadlines and exceeding expectations. Dependable professional with a focus on safety and efficiency, ensuring timely package arrival and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Amazon
New Orleans, LA
07.2022 - Current
- Navigated delivery routes efficiently to ensure timely package arrival.
- Maintained accurate records of deliveries and customer interactions.
- Assisted in training new drivers on safety protocols and operational procedures.
- Conducted vehicle inspections to ensure compliance with safety standards.
- Implemented improvements in route optimization to enhance delivery speed.
- Collaborated with warehouse teams to streamline pickup processes.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
Mechanic
Tulane University
Metairie, LA
09.2023 - 10.2025
- Diagnosed mechanical issues using specialized tools and equipment to ensure optimal vehicle performance.
- Performed routine maintenance on university fleet vehicles, enhancing reliability and safety standards.
- Collaborated with team members to troubleshoot complex mechanical problems, improving repair turnaround time.
- Mentored junior mechanics in best practices for vehicle repairs and maintenance procedures, fostering skill development.
- Led cross-functional teams during high-priority repair projects, coordinating efforts to meet strict deadlines and quality standards.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
Freight Stocker
HOME DEPOT
New Orleans, LA
05.2020 - 12.2022
- Organized inventory layout to enhance accessibility and efficiency of product retrieval.
- Operated forklifts and hand trucks to transport merchandise throughout the store.
- Collaborated with team members to restock shelves, ensuring product availability for customers.
- Monitored stock levels and reported discrepancies to maintain accurate inventory records.
- Improved warehouse efficiency by organizing and maintaining a clean work environment.
- Developed training materials that enhanced onboarding experience for new freight stockers, promoting consistency in operations.
- Led inventory audits to ensure compliance with company standards and accuracy in stock management.
- Maintained strong relationships with vendors to ensure timely receipt of inbound freight shipments according to schedule requirements.
- Enhanced inventory accuracy through diligent tracking and updating of stock records.
- Conducted regular cycle counts to maintain accurate inventory levels, identifying discrepancies early for swift resolution.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Transported merchandise pallets to move in warehouse.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Recorded daily activities for inventory control.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Grocery Stocker
Rouses Supermarket
HARAHAN,LA
10.2019 - 07.2022
- Organized and stocked shelves efficiently to maintain product availability and enhance customer experience.
- Collaborated with team members to ensure timely replenishment of inventory across departments.
- Monitored product expiration dates and rotated stock to reduce waste and ensure freshness.
- Assisted in training new staff on stocking procedures and safety protocols for operational efficiency.
- Led weekly inventory audits to identify discrepancies and optimize stock levels in store systems.
- Developed strategies for efficient layout adjustments based on seasonal product promotions and customer trends.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Checked for outdated and overripe grocery items and removed from inventory.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Stocked designated items on shelves, end caps and displays.
- Stocked shelves to match planogram images and instructions.
- Kept work areas neat, clean and free from debris.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Participated in seasonal resets, rearranging store layouts according to planograms for improved customer navigation experiences.
- Maintained effective team member communication.
Security Officer
Allied Universal Security Services
Kenner, LA
02.2017 - 08.2019
- Navigated delivery routes efficiently to ensure timely package arrival.
- Maintained accurate records of deliveries and customer interactions.
- Assisted in training new drivers on safety protocols and operational procedures.
- Conducted vehicle inspections to ensure compliance with safety standards.
- Implemented improvements in route optimization to enhance delivery speed.
- Collaborated with warehouse teams to streamline pickup processes.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
Education
High School Diploma -
Tulane University
New Orleans, LA03.2014
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Safe driving
- Loading and unloading
- Problem-solving
- GPS and route planning
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- Delivery scheduling
- Commercial driving
- Dispatch communication
- Pre-trip and Post-trip inspections
- Fuel efficiency
- Auto delivery
- Freight expertise
- Dry vans
- Verbal and written communication
- Courteous and polite demeanor
- Package scanning
- Report writing
- Incident reporting
- General security
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Surveillance
- Emergency response
- Access control
- Security screenings
- FLUENT IN LANGUAGE
- Security equipment operation
- Metal detector operation
- Dispatch
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Mechanic
Tulane University
09.2023 - 10.2025
Delivery Driver
Amazon
07.2022 - Current
Freight Stocker
HOME DEPOT
05.2020 - 12.2022
Grocery Stocker
Rouses Supermarket
10.2019 - 07.2022
Security Officer
Allied Universal Security Services
02.2017 - 08.2019
High School Diploma -
Tulane University