Clayton Stidham
Mansfield,TX
Summary
Dynamic small business owner with a proven track record at Roofing and Construction, excelling in customer relations and operations management. Successfully enhanced client satisfaction through exceptional service and efficient processes, while leading a high-performing team. Skilled in negotiation and project management, driving repeat business and referrals.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Knowledgeable in logistics with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Overview
35
35
years of professional experience
Work History
Owner
Roofing and Construction
01.2011 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team dedicated to achieving company goals.
- Trained and motivated team to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Delivery Driver
UPS
08.1990 - 08.2008
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Lead the safety committee for 10 years
Education
No Degree - Business Administration And Management
UTA Arlington
Arlington, TX08-1989
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Team oversight
- Staff hiring
- Consulting
- Negotiation
- Bidding processes
- Labor relations
Accomplishments
- Overseen more than 3000 projects
- Manage 15 plus crews
- As a driver at UPS had 15 years of safe driving
- I was the top sales driver for 6 years in a row - switching clients over from competition
Timeline
Owner
Roofing and Construction
01.2011 - Current
Delivery Driver
UPS
08.1990 - 08.2008
No Degree - Business Administration And Management
UTA Arlington
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