Clayton White
Temple,TEXAS
Summary
Dynamic leader with proven expertise in operations management and customer relations, honed at Dominos Pizza Inc. and Pizza Hut. Excelled in training teams and enhancing service quality, achieving notable increases in customer satisfaction. Skilled in problem resolution and efficient operations, fostering both employee engagement and elevated customer experiences.
Overview
10
10
years of professional experience
Work History
General Manager
Dominos Pizza Inc.
10.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained accurate schedules, ordering, cash and daily reports.
- Consistent Inventory management.
Assistant Manager
Pizza Hut
04.2023 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Store Manager
Dominos Pizza Inc.
10.2014 - 04.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Brenham High School
Skills
- Problem resolution
- Operations management
- Customer relations
- Training and Team development
Timeline
General Manager
Dominos Pizza Inc.
10.2023 - Current
Assistant Manager
Pizza Hut
04.2023 - 10.2023
Assistant Store Manager
Dominos Pizza Inc.
10.2014 - 04.2023
Brenham High School
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