Seeking to obtain a position that will allow me to evolve and grow within a company by exerting my passion, talents, and experience to assure quality customer care.
Overview
5
5
years of professional experience
Work History
Mental Health Worker
Montare Behavioral Health
06.2023 - Current
Assist with client intakes
Conduct rounds, room checks, safety checks on scheduled basis
Administer drug and alcohol screenings as needed
Attend offsite activities such as meetings, gym, doctor appointments, …etc
Prepare and facilitate groups as assigned and lead clients in organized activities
Provide effective crisis intervention and teach independent living skills effectively
Complete all charts, program documentation, medication management, shift reports, and incident reports
Ensure the facility is clean, safe and in compliance at all times
Give comfort and compassion to clients in care at all times.
Monitored client progress and provided feedback to families and treatment team members.
Program Leader & Adventure Staff
ARC After School And Experiential Education
10.2022 - Current
Happily, welcome students at the end of their school day
Create Lesson Plans/activities for students: Volleyball, Basketball, Intro Cosmetology Class & Girls Selfcare Group
Assist students with homework
Collaborate with colleges on activities and events to keep students engaged and motivated
Monitor students and report both positive and negative behavior to parents
Exercised leadership capabilities by successfully motivating and inspiring students
Facilitate high-impact team building and leadership development experiences for individual & organization
Instruct and Guide ropes courses for professional and education-based clients (Google, LAUSD, USC, LMU among others)
Lead activities to encourage critical thinking and leadership development
Facilitate overnight retreats for group of up to 50 people.
Billing Assistant
Scan Global Logistics
11.2021 - 06.2022
Creating spreadsheets using Excel/ Outlook system
Accurately review and process vendor -invoices
Perform data entry for accounts payable
Review and reconcile invoice discrepancies
Address and respond to vendor inquiries
Establish and maintain relationships with new and existing vendors
Compiling, maintaining, and updating company records
Incoming and outgoing mail, supply orders
Sales Associate
The Home Depot
04.2021 - 11.2021
Performed Sales duty in busy department store including opening, closing, cleaning, facing, down stocking and product knowledge
Prepared merchandise for sales floor by pricing or tagging
Helped customers locate products and checked store system for merchandise at other sites
Solved customer challenges by offering relevant products and services
Loaded and unloaded merchandise using ladder and pallet jack.
Volunteer Child Care Provider
Darryl Wallace
01.2021 - 08.2021
Assisted children with homework assignments and special projects across different subjects
Prepared healthy, age-appropriate snacks and meals
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation
Fostered close relationships with children by discussing school, friends, and hobbies.
Volunteer Accountant's Assistant
Mr. Julian Blake
06.2018 - 10.2018
Utilized Microsoft to analyze, store and record client and accountant information.
Managed and completed paperwork and overall office administration operations.
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Compile important updates and information to mail to clients.
Student Intern
Students Deserve Organization
06.2018 - 08.2018
Organize Meetings, Lead Group Discussions, Analyze History, Conduct Outreach calls.
Prepared meeting materials and took clear notes to distribute to stakeholders. Answered incoming telephone calls, took down messages and provided information.
Sorted and organized files, spreadsheets and reports. Completed research, compiled data, updated spreadsheets and produced timely reports.
Interacted with customers by phone, email or in-person to provide information.
Planned, prepared and participated in weekly meetings and events
Education
Child Development
California State University - Dominguez Hills
Carson, CA
06.2024
High School Diploma -
Los Angeles Senior High School
Los Angeles, CA
06.2019
Skills
Multi-tasking strength
Problem-solving skills
CPR certified
Certified Mandated Reporter
Routine management
Scheduling
Teaching
Cleaning
Verbal and written communication
Organizational
Appointment Setting
Strong time management
Patients
Microsoft Office: Word, Outlook, Excel
Timeline
Mental Health Worker
Montare Behavioral Health
06.2023 - Current
Program Leader & Adventure Staff
ARC After School And Experiential Education
10.2022 - Current
Program Facilitator
Fulcrum Adventures
06.2022 - 11.2022
Billing Assistant
Scan Global Logistics
11.2021 - 06.2022
Sales Associate
The Home Depot
04.2021 - 11.2021
Volunteer Child Care Provider
Darryl Wallace
01.2021 - 08.2021
Volunteer Accountant's Assistant
Mr. Julian Blake
06.2018 - 10.2018
Student Intern
Students Deserve Organization
06.2018 - 08.2018
Child Development
California State University - Dominguez Hills
High School Diploma -
Los Angeles Senior High School
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