Cleefton Jean Baptiste
Freeport
Summary
very adaptable and have the will to learn anything new.
Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RBT
Behavior Change Success
New York, NY
01.2024 - Current
- Implemented individualized behavior intervention plans to support client progress.
- Collaborated with interdisciplinary teams to develop effective treatment strategies.
- Monitored and recorded client behaviors using data collection tools.
- Assisted in training new staff on behavior management techniques and protocols.
- Engaged clients in therapeutic activities to enhance social skills and emotional regulation.
- Implemented skill acquisition programs tailored to each client''s unique needs and abilities.
- experience with individuals with mental health conditions
Administrative Assistant
North Well
Manhasset, NY
01.2023 - 03.2025
- Coordinated office activities and maintained efficient filing systems to enhance information retrieval.
- Managed schedules, organized meetings, and facilitated communication among departments to streamline operations.
- Developed and implemented office procedures to improve workflow efficiency and productivity.
- Trained new staff on administrative processes, fostering a collaborative team environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Customer Care Representative
Iv the Youth
New York, NY
02.2022 - 01.2025
- Streamlined processes to enhance customer satisfaction and response times.
- Trained new team members on company policies, procedures, and best practices for customer care.
- Developed training materials to enhance staff knowledge and skills in customer engagement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Caregiving Manager
Cerebral Palsy Nassau
Roosevelt, NY
06.2019 - 01.2024
- Implemented scheduling systems to optimize caregiver assignments according to client needs.
- Coordinated interdisciplinary meetings to align on care strategies and improve communication among staff.
- Evaluated caregiver performance through regular assessments and provided constructive feedback for professional growth.
- Increased staff retention by creating a supportive work environment and offering professional development opportunities.
- Reported incidents and completed appropriate paperwork to document incidents.
Education
Associate of Science - Biology
Nassau Community College
Garden City, NY06-2018
Skills
- Data collection
- Social skills development
- Incidental teaching
- Reinforcement strategies
- Community integration
- Natural environment training
- Relationship building
- Client engagement
- Active listening
- Care coordination
Certification
- BCBA - Board Certified Behavior Analyst
Languages
English
Native or Bilingual
French
Native or Bilingual
creole
Professional Working
Timeline
RBT
Behavior Change Success
01.2024 - Current
Administrative Assistant
North Well
01.2023 - 03.2025
Customer Care Representative
Iv the Youth
02.2022 - 01.2025
Caregiving Manager
Cerebral Palsy Nassau
06.2019 - 01.2024
Associate of Science - Biology
Nassau Community College