Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

CLEIA CUNHA

Humble

Summary

Dynamic professional with extensive customer service expertise. Fluent in Portuguese and proficient in Spanish, excelling in communication and problem-solving skills. Strong ability to drive results and improve operational efficiency.

Overview

10
10
years of professional experience

Work History

Real Estate Wholesale Assistant

Self Employed Services
Houston
07.2023 - Current

Finding motivated sellers, property research, and taking pictures of the house. Work with real estate investors. Contact property owners, schedule an appointment.

Airport Services Representative I

City of Houston Public Works
Houston
11.2022 - 05.2023

Facilitated processing of international passengers through customs and immigration.
Utilized language skills to translate during interviews between CBP officers and passengers.

Providing a welcoming and helpful presence to arriving passengers.

Guest Service Representative

Houston Astros Baseball Club
Houston
04.2016 - 09.2022

Provide information on services available within the facility. Answer client questions regarding ticketing and seating assignments . Observe assigned areas for potential adverse behavior or possible injuries. Assist clients with disabilities in finding seats.

Customer Service Agent

Total Airport Services - Spirit Airline
Houston
08.2021 - 06.2022

Delivered comprehensive customer service to passengers during arrivals, ticketing, check-in, and boarding processes.

Ensured timely and accurate baggage service and reservations for all travelers.

Operated jet bridge to align securely with aircraft door, maintaining safety standards.

Education

High School Diploma -

Colegio Da A.E.C
Brazil

Skills

Fluent in Portuguese

Intermediate Spanish proficiency

Customer service expertise

  • Problem solving
  • Attention to detail

Education and Training

other

Timeline

Real Estate Wholesale Assistant

Self Employed Services
07.2023 - Current

Airport Services Representative I

City of Houston Public Works
11.2022 - 05.2023

Customer Service Agent

Total Airport Services - Spirit Airline
08.2021 - 06.2022

Guest Service Representative

Houston Astros Baseball Club
04.2016 - 09.2022

High School Diploma -

Colegio Da A.E.C
CLEIA CUNHA