Dynamic professional with extensive experience in real estate and administrative roles. Known for strong organizational skills and bilingual communication, successfully guiding clients through complex transactions while enhancing team performance through effective training and support.
Overview
16
16
years of professional experience
Work History
Real Estate Agent
Cyrela Brazil Realty
São Paulo, SP - Brazil
10.2012 - 09.2017
Guided clients through property purchases, providing expert market insights and personalized service.
Negotiated favorable terms for real estate transactions, ensuring client satisfaction and compliance with regulations.
Developed marketing strategies to promote listings, utilizing digital platforms and social media effectively.
Conducted property showings and open houses, showcasing features and answering client inquiries professionally.
Negotiated, facilitated, and managed real estate transactions.
Trained new agents on company policies, systems, and best practices to enhance team performance and productivity.
Secretary to the General Manager
Secretary of State Office
São Paulo, SP - Brazil
02.2002 - 01.2012
Managed daily scheduling and correspondence for General Manager, ensuring effective communication with stakeholders.
Coordinated meetings and events, preparing agendas and materials to support strategic objectives.
Streamlined office procedures, enhancing operational efficiency and reducing turnaround time on administrative tasks.
Implemented new software tools to automate routine tasks, driving efficiency across administrative functions.
Supported the General Manager in decision-making by providing accurate data, research, and reports.
Reviewed incoming correspondence for the General Manager''s attention, prioritizing urgent matters for swift resolution.
Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
Answered high volume of phone calls and email inquiries.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Transcribed phone messages and relayed to appropriate personnel.
Handled confidential information in professional manner.
Responded to emails and other correspondence to facilitate communication and enhance business processes.