Hi, I’m
Clelia Valdez
Sun Prairie,WI
Summary
Accomplished Manager at Tropical Smoothie, adept in team leadership and customer service, significantly enhanced customer satisfaction and employee productivity. Expert in time management and decision-making, fostering strong relationships with customers and suppliers. Excelled in staff training and development, ensuring a professional and safe environment.
Overview
3
years of professional experience
Work History
Tropical Smoothie
Manager
06.2022 - 12.2024
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Broken Arrow High SchoolBroken Arrow, OK
05.2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Relationship building
Timeline
Manager
Tropical Smoothie
06.2022 - 12.2024
Broken Arrow High School
Similar Profiles
Mary OrtegaMary Ortega
General Manager at M & D Smoothie DBA: Tropical Smoothie CafeGeneral Manager at M & D Smoothie DBA: Tropical Smoothie Cafe
Joseph MillerJoseph Miller
Shift Manager at Tropical SmoothieShift Manager at Tropical Smoothie
Jadyn DavisJadyn Davis
Crew Member at Tropical Smoothie CafeCrew Member at Tropical Smoothie Cafe
Julian SantoyoJulian Santoyo
Shift Leader at Tropical Smoothie CafeShift Leader at Tropical Smoothie Cafe
John Contreras Ruiz CruzJohn Contreras Ruiz Cruz
Server at The Elks LodgeServer at The Elks Lodge