Polished and able to handle fast paced outlet demands for single or multiple units. Motivated leader and skilled problem-solver equipped to handle routine requirements and challenging issues with minimal oversight. Consistent in keeping high standards of service quality while controlling costs and maximizing revenue.
Overview
4
4
years of professional experience
Work History
Connections Specialist
Fitness Connection
11.2024 - 02.2025
Facilitated communication between teams to enhance collaboration and project outcomes.
Developed training materials to onboard new staff, improving knowledge retention.
Streamlined reporting processes, increasing accuracy and efficiency of data management.
Conducted needs assessments to identify areas for improvement in service delivery.
Managed scheduling and logistics for team meetings, ensuring optimal resource allocation.
Developed tailored solutions for clients with unique connectivity requirements, resulting in increased satisfaction rates.
Crew Member
Island Tingz Caribbean Grill
08.2021 - 09.2023
Assisted customers with product inquiries and provided excellent service to enhance shopping experience.
Organized merchandise displays to maintain store aesthetics and ensure product accessibility.
Processed transactions efficiently using point-of-sale systems to minimize wait times.
Collaborated with team members to restock shelves, ensuring inventory availability throughout the store.
Maintained cleanliness and organization of work areas, contributing to a pleasant shopping environment.
Trained new crew members on operational procedures and customer service standards for smooth onboarding.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.