Clement Irving
Fort Myers,FL
Summary
Dynamic bartender with extensive experience at The Club At The Strand, recognized for crafting unique cocktails and enhancing customer satisfaction. Proven ability in cash handling and inventory management, complemented by strong multitasking and relationship-building skills. Committed to maintaining cleanliness and compliance with health regulations while delivering exceptional service in high-pressure environments.
Overview
17
17
years of professional experience
Work History
Bartender
The Club At The Strand
Naples, FL
06.2022 - 03.2026
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Shadow Wood Country Club
Florida
07.2020 - 05.2022
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Pelican Bay Foundation
Naples, FL
02.2017 - 06.2020
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Completed requisitions to maintain required stock par levels.
Barback
Hard Rack Seminole Hotel
Hollywood, FL
02.2016 - 01.2017
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
- Assisted bartenders with drink preparation and inventory management during peak hours.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Replaced empty kegs and soda syrups.
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
Bartender
Iberostar Hotel & Resorts
Jamaica
03.2012 - 01.2015
- Helped management plan and serve bar menu exceeding customer expectations.
- Prepared garnishes by evenly slicing and pitting fruits.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Bartender
Holiday Inn Resorts
Jamaica
02.2009 - 01.2012
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
Education
OSHA Certified - Bartender And Butler
N.Q.C.T.S Institution / Heart Trust
Jamaica WI 09.2008
Certificate - Welding Technology
St. James High School
Jamaica WI 06.1995
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Customer service expertise
- Cash Register Operation
- Food Service
- Beverage Preparation
- Inventory
- Classic cocktails
- Wine and liquor knowledge
- Changing beer kegs
- Aloha POS
- Fast Learner
- Relationship Building
- Food and Beverage Service
- Cocktail Service
- TIPS Certified
- New Cocktail Creation
- Wine Knowledge
- Creative Mixology
- Bar Equipment Familiarity
- Alcohol awareness
- Payment Processing
- Cleanliness and hygiene
- Clear and effective communication
Languages
English
Full Professional
Timeline
Bartender
The Club At The Strand
06.2022 - 03.2026
Bartender
Shadow Wood Country Club
07.2020 - 05.2022
Bartender
Pelican Bay Foundation
02.2017 - 06.2020
Barback
Hard Rack Seminole Hotel
02.2016 - 01.2017
Bartender
Iberostar Hotel & Resorts
03.2012 - 01.2015
Bartender
Holiday Inn Resorts
02.2009 - 01.2012
OSHA Certified - Bartender And Butler
N.Q.C.T.S Institution / Heart Trust
Certificate - Welding Technology
St. James High School