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Clementine Titre-Matthias
St. John Virgin Islands,US
Summary
Results-driven Manager with proven expertise in menu development, staff training, and food safety compliance. Committed to delivering high-quality culinary experiences while ensuring operational efficiency and compliance with health regulations. Dedicated Manager with extensive experience in food safety compliance and team management. I am for exceptional customer service skills and effective kitchen operations management and foster a positive team environment. Innovative Manager known for high productivity and efficient task completion. Skilled in menu development, kitchen management, and with a keen ability to lead teams in high-pressure environments. Excel in time management, problem-solving, and communication, ensuring seamless kitchen operations and exceptional dining experiences. Highly skilled Manager with solid background in kitchen management, menu development, and team leadership. Known for creativity in cuisine preparation while maintaining high quality standards and cost efficiency. Strengths include staff training, business operations knowledge, and ability to drive revenue growth through strategic planning. Significant impact made by enhancing customer satisfaction through culinary innovation and improved process efficiency. Enterprising Manager with a background in supply ordering, inventory oversight, and effective staff mentoring. Collaborative with a great team player mentality. Focused on setting high expectations and raising service standards.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Food Service Worker
Department of Education VI
Charlotte Amaile, St. Thomas VI
08.2002 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for Students.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and broke down food service lines quickly to maintain service flow.
Cashier/Crew Member
Love City Car Ferries
Cruz Bay, St. John VI
02.2020 - Current
- Processed customer payments efficiently and accurately at ferry terminal.
- Assisted customers with inquiries and provided information about ferry schedules.
- Monitored inventory levels of tickets and supplies for seamless operations.
- Collaborated with team members to enhance customer service experience.
- Handled cash transactions and balanced cash drawer at end of shifts.
- Resolved customer complaints promptly to ensure satisfaction at ferry service.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected customer payments at ferry terminal and issued accurate change.
- Followed company security procedures for handling large sums of money.
Acting Manager
Department Of Education VI
Charlotte Amaile
, St. Thomas VI
08.2020 - Current
- Developed and planned diverse menus for educational institutions.
- Managed kitchen operations to ensure compliance with health regulations.
- Trained and supervised culinary staff in food preparation techniques.
- Collaborated with local suppliers to source fresh ingredients for meals.
- Implemented cost-effective purchasing strategies for kitchen supplies.
- Coordinated catering services for school events and special occasions.
- Ensured proper sanitation practices were followed in food handling areas.
Education
Penn Foster Career School
Scranton, PA08-2015
Skills
- Menu development
- Food safety compliance
- Staff training
- Cost control
- Kitchen management
- Supply chain coordination
- Communication skills
- Decision making
- Nutrition
- Food presentation
- Food safety regulations
- Culinary staff management
- Team management
- Employee performance evaluations
- Staff supervision
- Front of house management
- Leadership
- Interpersonal skills
- Customer service
Certification
- Certification of Completion for Webinar
- Certification for online training
References:
Tisha Buckmire
1-507-719-0330
St.Thomas USVI
Claudine Scatliffe
340-513-7005
St. John USVI
Shanice Mulcaire
340-220-6099
St. Thomas USVI
Timeline
Acting Manager
Department Of Education VI
08.2020 - Current
Cashier/Crew Member
Love City Car Ferries
02.2020 - Current
Food Service Worker
Department of Education VI
08.2002 - Current
Penn Foster Career School