Clemmie Williams
Laughlin,NV
Summary
Personable and attentive individual with passion for delivering exceptional customer experiences. Understanding of customer service principles and adept at problem-solving to ensure satisfaction. Dedicated to enhancing guest interactions and fostering welcoming atmosphere. Offering positive attitude and strong interpersonal skills, ready to thrive in customer-focused environment. Brings understanding of customer service principles and ability to quickly learn and apply new skills. Ready to use and develop communication and problem-solving skills in any offered position
Overview
5
5
years of professional experience
Work History
Guest Experience Leader
Aquarius Casino
12.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 08.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
Housekeeper
Katherine Landing
11.2021 - 10.2022
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Cashier
Family Dollar
08.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced shopping experience, provided product information and location assistance.
Education
Skills
- Leadership qualities
- Exceptional communication
- Brand representation
Timeline
Guest Experience Leader
Aquarius Casino
12.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 08.2024
Housekeeper
Katherine Landing
11.2021 - 10.2022
Cashier
Family Dollar
08.2020 - 07.2021
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