Summary
Overview
Work History
Education
Skills
Activities and Involvement
Certification
Languages
References
Timeline
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Cleo Hickman

San Marcos,TX

Summary

As a motivated student of Texas State University, I am passionate about being a hardworking employee with customer service, multitasking, and time management abilities. I'm devoted to giving every customer a positive and memorable experience. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am quite experienced in fast-paced environments and adaptable to last-minute changes. I thrive under pressure and consistently earns high marks for work quality and speed. I am a responsible and motivated student ready to apply education in the workplace. I offer excellent abilities to interact positively with others and applications, ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager/Trainer

Hawaiian Bros Island Grill
Frisco, TX
09.2021 - 08.2024
  • Employed at Hawaiian Bros Island Grill from August 2021 to August 2024.
  • Certified trainer for Hawaiian Bros Island Grill employees for the store and surrounding stores, as well.
  • Working at this restaurant for three years gave me the skills of communication, teamwork, and a sense of hard work and urgency when under pressure.
  • Learning all of these skills led me to learning the background and business side of the restaurant industry, and most importantly, the health of those around whom we will be serving.
  • I also monitored the performance of crew members in the field, providing feedback and guidance when needed.
  • Identified areas of improvement within the team by implementing regular assessments and evaluations.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Inspected work areas regularly for cleanliness and organization standards.

Education

High School Diploma -

Wakeland High School
Frisco, TX
05-2023

Some College (No Degree) - Business

Texas State University
San Marcos, TX

Skills

  • Creativity
  • Organizational Skills
  • Attention to Detail
  • Task Prioritization
  • Conflict Resolution
  • Quick learner
  • Hardworking
  • Teamwork
  • Helping others
  • Team Development
  • Employee Training
  • Cash Handling
  • Microsoft Word
  • Adobe Photoshop, Illustrator, and InDesign
  • Adobe Photoshop
  • Flexible and Adaptable
  • Public Speaking
  • Decision-Making

Activities and Involvement

  • Bent Tree Bible Church summer camp leader, 2018-2022
  • Community service for people in need during the holidays
  • Excellent amount in community service, and giving back to my community. I take pleasure in giving back to my community. I enjoy volunteering for food organizations, public events, and events, including hospitality.
  • Experience in hand sewing masks for many people around the country when in need, during the pandemic. I made income off of selling these and also donated many masks to those in need in my city.

Certification

  • Hawaiian Bros Island Grill Certified Trainer

Languages

Spanish
Limited

References

References available upon request.

Timeline

Shift Manager/Trainer

Hawaiian Bros Island Grill
09.2021 - 08.2024
  • Hawaiian Bros Island Grill Certified Trainer

High School Diploma -

Wakeland High School

Some College (No Degree) - Business

Texas State University
Cleo Hickman