Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Timeline
Generic

Francine Hammell

Egg Harbor Twp

Summary

Reliable Shift Supervisor with almost ten years in Starbucks industry. Excellent motivational leader who successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating a warm and welcoming environment for customers and partners.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Supervisor/Barista Trainer

Starbucks
05.2015 - Current
  • Trained over 10 new employees and delegated daily tasks and responsibilities.
  • Helped store management meet standards of service and quality in daily operations.
  • Responded to and resolved numerous customer questions and concerns.
  • Managed shift operations, supplied resources, and monitored team performance to keep thebusiness profitable and running smoothly.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Substitute Teacher

Insight Workforce Solutions
07.2018 - 07.2023
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept classrooms of 20+ students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as a substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.

Education

B.A - Educational Studies

Arizona State University
08.2023

A.A - Early Childhood Education

Atlantic Cape Community College
09.2018

Diploma - undefined

Egg Harbor Twp High School
06.2014

Skills

  • Leadership
  • Communication
  • Customer Connection
  • Problem-Solving
  • Fast Learner
  • Patience
  • Creativity
  • Proficient in Microsoft
  • Cash Handling
  • Coaching
  • Time Management

Certification

Substitute Teacher Certification- Insight Workforce Solutions

Awards

  • Deans List
  • Partner of the Quarter (Starbucks)

Timeline

Substitute Teacher

Insight Workforce Solutions
07.2018 - 07.2023

Shift Supervisor/Barista Trainer

Starbucks
05.2015 - Current

Diploma - undefined

Egg Harbor Twp High School

B.A - Educational Studies

Arizona State University

A.A - Early Childhood Education

Atlantic Cape Community College

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Francine Hammell