Hannah Hicks
Commerce City,Colorado
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Shift Supervisor, Barista Trainer
Starbucks Coffee Company
01.2022 - Current
- Genuinely connected with customers to promote a welcoming, positive environment.
- Direct and oversee partners (baristas) during assigned shifts to maintain smooth store operations.
- Delegate tasks effectively and ensure adherence to Starbucks operational standards.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Ensure compliance with all food safety, sanitation, and occupational health standards.
- Ensure proper cash handling, register balancing, and adherence to cash policies.
Appraiser Assistant
Sander's Appraisals
09.2020 - 01.2021
- Create real estate appraisal reports, perform inspections on various properties, and complete extensive market research.
- Maintained high work volume and tight deadlines.
- Produced reports with detailed valuations.
- Performed wide-ranging administrative, financial and service-related functions.
Sales Associate
Kohls Department Store
07.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Managed efficient cash register operations and counted tills.
Dog Handler
Self-employed
01.2018 - Current
- Managed up to 20 dogs of varying breeds and sizes, providing attentive care.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Presented animals to a variety of judges with breed-specific technique and grooming.
- Delivered public presentations to educate public on animal training and behavior.
- Developed invoices and managed all transactions.
Education
High School Diploma -
Riverdale Ridge High School
Thornton, CO05.2023
No Degree - Biomedical Engineering
University of Colorado At Boulder
Boulder, CO 08.2023 - 05.2027
No Degree - Nursing
University of Colorado Denver
Aurora, Colorado, CO 05.2025 - Current
Skills
- Sales Expertise
- Leadership
- Flexible
- Team Player
- Highly organized
- Client Retention
- Communicative
- Food Preparation and Safety Knowledge
- Money management
Certification
- CNA - Certified Nurse Assistant [License No. 00838671]
- Food Safety Manager Certification
- Certified Substitute Teacher [1 year authorization]
- BLS/CPR
Timeline
No Degree - Nursing
University of Colorado Denver
05.2025 - Current
No Degree - Biomedical Engineering
University of Colorado At Boulder
08.2023 - 05.2027
Shift Supervisor, Barista Trainer
Starbucks Coffee Company
01.2022 - Current
Sales Associate
Kohls Department Store
07.2021 - 01.2022
Appraiser Assistant
Sander's Appraisals
09.2020 - 01.2021
Dog Handler
Self-employed
01.2018 - Current
High School Diploma -
Riverdale Ridge High School