Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hannah Hicks

Commerce City,Colorado

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Highly motivated to creating memorable customer experiences. Regularly offers expertise in coffee production, and preparation; contributing to the development of a loyal customer base. Hard-working team player who regularly sets goals for the team that match the needs of business. Encourages fellow partners and challenges the status quo of the team.

Overview

6
6
years of professional experience

Work History

Barista, Barista Trainer

Starbucks Coffee Company
01.2022 - Current
  • Genuinely connected with customers during hectic periods to promote welcoming, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained regular and consistent attendance and punctuality.

Appraiser Assistant

Sander's Appraisals
09.2020 - 01.2021
  • Create real estate appraisal reports, perform inspections on various properties, and complete extensive market research.
  • Maintained high work volume and tight deadlines.
  • Produced reports with detailed valuations.
  • Performed wide-ranging administrative, financial and service-related functions.

Sales Associate

Kohls Department Store
07.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Managed efficient cash register operations and counted tills.

Dog Handler

Self-employed
01.2018 - Current
  • Managed up to 20 dogs of varying breeds and sizes, providing attentive care.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Presented animals to a variety of judges with breed-specific technique and grooming.
  • Delivered public presentations to educate public on animal training and behavior.
  • Developed invoices and managed all transactions.

Education

High School Diploma -

Riverdale Ridge High School
Thornton, CO
05.2023

Skills

  • Sales Expertise
  • Leadership
  • Coffee Expertise
  • Flexible
  • Team Player
  • Highly organized
  • Client Retention
  • Communicative
  • Friendly advisor
  • Food Preparation and Safety Knowledge
  • Money management

Accomplishments

  • Partner of the Quarter (Starbucks)
  • 2020 Junior Handler of the Year (SCOA)
  • Employee of the Month (Sander's Appraisals)

Timeline

Barista, Barista Trainer

Starbucks Coffee Company
01.2022 - Current

Sales Associate

Kohls Department Store
07.2021 - 01.2022

Appraiser Assistant

Sander's Appraisals
09.2020 - 01.2021

Dog Handler

Self-employed
01.2018 - Current

High School Diploma -

Riverdale Ridge High School

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Hannah Hicks