Jacob Camacho
Waterbury,CT
Summary
Highly motivated employee with a strong work ethic and adaptability. Excels in quickly adapting to new environments and building strong relationships with colleagues and clients. Demonstrates exceptional interpersonal skills. Shines when working effectively unsupervised, taking ownership of work and delivering results. Honed customer service, multitasking, and time management skills throughout career, ensuring positive and memorable customer experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor/Barista Trainer
Barista, Starbucks
08.2021 - Current
- Checked temperatures of freezers, refrigerators and heating equipment.
- Maintained breaks for team members while ensuring store functionality
- Ordered weekly inventory to maintain the store monthly pars
- Placed daily orders to meet community needs.
- Ensured accuracy of cash registers and monitored for discrepancies
- Made daily deposits and kept secured records.
- Secured safety of employees and customers by enforcing safety policies
- Filed maintenance request promptly
- Planned and conducted daily goal meeting with team
- Coached and trained associates as need needed
- Arrange merchandise to optimize store layout
- Discussed menu items and promotions with customers to increase sales
- Ensured team members were prepared and understood expectations daily
- Coached staff on performance enhancement and customer relations strategies
- Supervised shift operations and ensured smooth store functioning
- Developed relationships with new staff members, and assisted existing staff members in their career development
Food and Consumables Associate
Walmart
08.2020 - 08.2021
- Engaged customers courteously and responded to inquiries and requests for support with full knowledge of product line.
- Directed visitors throughout store layout and assisted customers in selection of various products.
- Helped maintain neat, clean, organized and safe store and arranged merchandise on store fixtures and displays.
- Escorted customers to consumable displays, assessed needs and suggested products to fit needs.
- Handled product and equipment according to safety guidelines and supported safe working and shopping environment.
- Stocked and faced supplies during store open hours while being available to customers.
- Solved customer problems and collaborated well with other team members.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Package Handler
FedEx Ground
01.2020 - 01.2021
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Busser/Server
Cora’s
03.2019 - 11.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Streamlined closing procedures, enabling restaurant to close on time by efficiently cleaning and organizing dining area.
- Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
- Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
Barista
Cocoon
12.2016 - 03.2019
- Some days I would open and other days I would close
- When I opened I would have to set up the coffee, count the money in the cash register, put all the pastry out for customers and make drinks and food accordingly to the guest
- When I closed it was basically the same thing instead I would sweep, mop, make sure everything gets cleaned and put away, and overall make sure the store looks cleaned and presentable for the morning while still caring of customers
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
Wallenpaupack Area High School
Hawley, PA06.2017
Skills
- Customer-Oriented
- Inventory Control
- Cash handling expertise
- Schedule oversight
- Workplace Safety
- Employee Training
- Document Management
- Safety understanding
- Production Management
- Inventory Management
- Staff Development
- Training and mentoring
- Inventory control and record keeping
Accomplishments
- Cash Handling
- Shift Management
Certification
Certified Food Safety Manager
July 2023 to July 2028
Additional Information
- Authorized to work in the US for any employer
Timeline
Shift Supervisor/Barista Trainer
Barista, Starbucks
08.2021 - Current
Food and Consumables Associate
Walmart
08.2020 - 08.2021
Package Handler
FedEx Ground
01.2020 - 01.2021
Busser/Server
Cora’s
03.2019 - 11.2019
Barista
Cocoon
12.2016 - 03.2019
Wallenpaupack Area High School